Nurse Coordinator W/M

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Henner, an international and independent group, creates, manages, and markets innovative solutions in personal insurance. We are 1, 850 employees present in 20 countries worldwide. Every day, we support 64, 000 client companies and 2. 3 million beneficiaries.

Our expertise in social protection is summed up in one word: Caring. Caring is more than an idea. It's a promise that Henner makes to its clients and partners to carry out its social protection consulting, brokerage, and management services with a constant focus on providing exceptional care and attention to the quality of its support.

THE POSITION

Our Medical Department is currently recruiting a "Nurse Coordinator W/M" for a permanent position (CDI) at our Lisbon site.

Nurse Coordinators play a central role in patient management and provide individualized support to insured members through their expertise and case
- up in collaboration with various Henner stakeholders (Client Services Team, Sales). Under the supervision of the medical expert or using
- support documents, they also provide medical analysis of healthcare services.

RESPONSIBILITIES

• Coordinate the care pathway for insured members suffering from severe and/or chronic conditions through regular contact with the member and healthcare provider.
• Review and validate insurance enrollment requests: identify necessary examinations to correctly understand the member's current and potential health status.
• Interpret medical records (understand the medical situation) to analyze the case and, if necessary, refer to the medical expert.
• Analyze health
  - up results.
• Ensure proper maintenance of medical records.
• Review administrative files and ensure that no contractual element blocks the case (follow-up, overall consistency of the file).

WHY JOIN US?

By joining our teams, you will benefit from training, full support in our jobs and tools, and close management guidance.

You will enjoy all the social benefits provided to our employees: meal allowance, 100% coverage of the basic individual or family health insurance, and reimbursement of transport costs.

You are guaranteed a good
- life balance thanks to our company agreements and a flexible work organization allowing you to work remotely up to 2 days per week, or even 3 days for people with disabilities, caregivers, or pregnant employees - in accordance with Henner's internal policy.

YOUR PROFILE

You hold a nursing degree and have clinical experience in the healthcare field, providing you with strong professional and technical expertise.

You stand out for your interpersonal and organizational skills, including:

• Excellent communication abilities
• Empathy and a strong sense of service
• Rigour and organizational skills
• Effective priority management
• Teamwork and coordination skills
• Strong language proficiency in English and French
• Good understanding of process management
• Proficiency in office tools and software (Microsoft Office Suite, etc. )
• Commitment to confidentiality

Senior Level

Mid-Senior level

Employment type

Contract

Job function

Health Care Provider

Industries

Insurance Agencies and Brokerages

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