NW SAC Backoffice expert LISBOA, Portugal SAC Backoffice Voice

NW SAC Backoffice expert LISBOA, Portugal SAC Backoffice Voice
Lisboa
Lisboa, Lisboa, Portugal

## NW SAC Backoffice expert
LISBOA, Portugal
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. You will be part of a
- performing team responsible for the consistent delivery of
- quality, reliable, and resilient services across the organization by proactively monitoring, managing, and improving service performance. As a voice core specialist, you will handle configuration, implementation, and lifecycle management of voice core network solutions, ensuring service excellence and operational efficiency across IMS, Legacy Voice, and Vo
LTE platforms. ## **Who you are*** Degree in Telecommunications, Computer Science, or equivalent experience;* Familiarity with regulatory and security standards in telecom environment;* Deep understanding of voice core technologies (IMS, SS7, Vo
LTE, Vo
Wi
Fi, 5GSA);* Proven experience in IMS architecture and protocols (SIP, Diameter, HTTP, INAP, LDAP, DNS, DHCP, ISDN, etc);* Deep understanding of SS7/Diameter signalling and its role in policy and charging control;* Knowledge of ISDN and legacy voice interconnects;* Experience with core network elements: HSS, PCRF, MGW, SBC, and interconnect gateways;* Strong analytical and troubleshooting skills in
- vendor environments (e. g. , Ericsson, Oracle, Huawei);* Excellent
- solving and
- making in
- pressure scenarios;* Ability to drive innovation and continuous improvement in service assurance;* Experience leading technical projects and teams in telecom or network operations;* Solid knowledge of voice core network architecture and protocols;* Ability to communicate technical concepts clearly to diverse stakeholders. We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to for guidance. Together we can. Top skills
Firewalls
Mobile and Network Security
Networking

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