O2C Specialist - Fixed term contract

O2C Specialist - Fixed term contract

Country: Portugal

City: Lisbon

Department: Corporate Functions

What the job looks like:

• Perform ongoing analysis, identify issues or improvement areas related to customers and their credit settings;
• Perform root cause analysis and recommend improvement activities to safeguard against financial risk directly to business stakeholders while promoting sales growth;
• Own and drive credit management and order release process within the assigned corporate entities;
• Lead or contribute to projects and initiatives related to credit management and order release;
• Coordinate internal resources to ensure accuracy and completeness of customer accounts;
• Challenge the status quo and identify new opportunities;
• Ensure compliance with internal and external credit management and procedures/guidelines for the assigned corporate entities;
• Review and respond to enquiries from the business and/or customers related to credit management, taking a decision and resolve in line with the approval matrix;
• Collaborate closely with AR team to ensure actions relating to overdue payments are executed in line with customer credit directives;
• Support month‑end and closing processes, ensuring compliance with company policies and procedures;
• Ability to autonomously identify, analyze and solve issues;
• Interact with respective Business Partners and/or with the relevant operating units (e. g. for clarification of complex accounting issues)

What you'll bring to the table:

• Accounting or Finance degree (or in other related fields);
• Customer‑facing professional experience in relevant areas is a plus;
• Knowledge in the collections process is a plus;
• Good knowledge of accounting standards;
• Very good knowledge of Microsoft Office applications and SAP FI;
• Strong analytical and critical thinking skills with a strategic mindset;
• Team player, quality and service‑oriented;
• Strong analytical and negotiating skills;
• Willing to learn, collaborate and develop new skills;
• Highly motivated and flexible;
• Availability to work in different shifts;
• Flency in written and spoken English (mandatory); additional European languages are a plus.

Grünenthal is a global leader in pain management and related diseases. As a science‑based, privately‑owned pharmaceutical company, we have a long track record of bringing innovative treatments and state‑of‑the‑art technologies to patients worldwide. Our purpose is to change lives for the better – and innovation is our passion.