OpenText Exstream Designer 23

OpenText Exstream Designer 23
Lisboa
Lisboa, Lisboa, Portugal

We are looking for an Open
Text Exstream Designer with strong experience in Customer Communications Management (CCM) solutions to join our engineering team. In this role, you will play a key part in designing, developing, and maintaining highly personalised, scalable, and compliant customer communications across multiple channels.

If you are passionate about document composition,
- driven communications, and
- grade platforms, this opportunity is for you.

What you will be doing

• Design, develop, and maintain customer communication templates using Open
Text Exstream Designer (print and digital outputs).

• Implement dynamic content, business rules, and data mappings to support personalised,
- driven communications.

• Collaborate with business, marketing, and IT teams to translate requirements into robust CCM solutions.

• Ensure
- channel delivery of communications (PDF, print, email, HTML, digital channels) from a single source.

• Maintain and improve existing Exstream assets, ensuring performance, scalability, and maintainability.

• Support deployments across all environments (Dev, QA, Preprod, Prod), following established release processes.

• Troubleshoot and resolve issues in preproduction and production environments, ensuring SLA compliance.

• Contribute to platform standards, best practices, and documentation within the CCM ecosystem.

What we are looking for

• Strong
- on experience with Open
Text Exstream Designer / Open
Text Communications (CCM).

• Solid knowledge of document composition, template design, and layout management.

• Experience working with structured data formats such as XML, JSON, and CSV.

• Good understanding of business rules, conditional logic, and data transformation within CCM solutions.

• Experience generating
- volume transactional documents (e. g. invoices, statements, letters, contracts).

• Familiarity with version control systems such as Git.

• Experience working in enterprise environments with strict compliance, branding, and regulatory requirements.

• Ability to analyse requirements and communicate effectively with both technical and
- technical stakeholders.

Plus (not required but valued)

• Experience with Open
Text Exstream Control, Batch, or Output Management components.

• Exposure to HTML5, CSS, or digital channel templates within Exstream.

• Knowledge of integration with CRM or ERP systems (e. g. Salesforce, SAP).

• Experience in financial services, insurance, or utilities environments.

• Familiarity with CI/CD processes and automated deployment pipelines.

Why be SMART?

• We transform complex challenges into impactful digital solutions.

• We love what we do and take pride in the results we deliver.

• We value simplicity, efficiency, and innovation.

• We invest in our people — your growth is our priority.

• We work as a team with transparency and trust.

Where can you be SMART?

Remote - Candidates must be based in Portugal