Operador/a Caixas e Relação Cliente - Hiring Fast Lisboa

Operador/a Caixas e Relação Cliente - Hiring Fast
Lisboa
Lisboa, Lisboa, Portugal

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Client:

Leroy Merlin Portugal

Location:

Lisboa, Portugal

Job Category:

Other

-$0-0/monthly

EU work permit required:

Yes

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Job Views:

2

Posted:

27. 08. 2025

Expiry Date:

11. 10. 2025

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Job Description:

We are hiring a motivated Operador/a Caixas e Relação Cliente to join our team at LEROY MERLIN Portugal in Portimão.

Growing your career as a Full Time Operador/a Caixas e Relação Cliente is a great opportunity to develop skills.

If you are cooperative, adaptable, and driven, apply today!

Responsibilities:

• Ensure excellent customer service at all points of contact;
• Welcome customers personally;
• Know the store's operations in detail;
• Adapt communication and service to different customer types;
• Identify customer needs and offer effective solutions;
• Provide information on product availability, location, orders, and store procedures;
• Handle
  - sale customer service, including repairs and parts requests;
• Manage the store's CRM independently, offering appropriate solutions and coordinating with relevant departments;
• Manage customer wait times effectively;
• Resolve conflicts to ensure customer satisfaction;
• Have basic knowledge of
  - selling product families and ongoing product training;
• Make autonomous decisions to ensure customer satisfaction aligned with store strategy;
• Process payments and returns;
• Control entry and exit of goods, following
  - theft procedures;
• Organize financial documents related to cash operations;
• Master payment procedures and gestures, adapting to the payment method;
• Assist customers with quick payments or online payments;
• Support sales staff with payment advice;
• Manage cash float responsibly;
• Follow cash and safe procedures strictly;
• Complete customer service checklists and audits;
• Promote best practices in payment processes.

Qualifications:

• 1-2 years of professional experience;
• High school diploma or equivalent;
• Enjoy working with customers and understanding their needs;
• Strong interpersonal skills and teamwork;
• Resilience under stress;
• Organizational skills and responsibility;
• Proactive and
  - taking;
• Basic computer skills for everyday use.

About Us:

At LEROY MERLIN, people are at the center of our decisions. We are a customer &
- first company. We grow and learn with our ecosystem of employees, customers, partners, and suppliers to generate positive impact.

We foster a unique team spirit across over 20 countries as part of the ADEO group. Our environment is relaxed and informal, with equal treatment for all. Diversity, inclusion, and equity are core values; we recognize, value, and celebrate differences to add more value for our stakeholders.

We seek innovation, adapt easily, and use collaborative tools daily. Driven by an agile and
- driven culture, we promote autonomy and responsibility through flexible work policies. Everyone at LEROY MERLIN is a leader responsible for their growth and learning.

Benefits: