Operador de Assistência Lisboa

Operador de Assistência
Lisboa
Lisboa, Lisboa, Portugal

Job Title: Customer Support Agent

Join our social network platform as a Customer Support Agent. Your responsibilities will include:

1. Customer service at both national and international levels;
2. Managing multiple processes simultaneously;
3. Monitoring various processes to ensure procedural compliance and meeting all requirements;
4. Analyzing and validating documents in accordance with contractual guarantees.

Candidate Profile:

• Minimum qualification: 12th year level or Technical Course (eliminatory factor);
• Good knowledge of English (eliminatory factor);
• Previous experience in customer support within a contact center (preferred);
• Strong communication, organizational, and interpersonal skills.

About Allianz Group:

We are one of the world's most trusted insurance and asset management companies. We value our employees' ambitions, dreams, and challenges, fostering an environment where everyone feels empowered to grow and shape a better future for our customers and the world.

We are committed to diversity and inclusion, welcoming applications regardless of ethnicity, cultural background, age, gender, nationality, religion, disability, or sexual orientation.

Great to have you on board. Let's care for tomorrow.

Note: Diversity of perspectives is integral to Allianz’s culture. We encourage employees to rotate across functions, entities, and geographies to gain diverse experiences.