Operador de Assistência Lisboa

Operador de Assistência
Lisboa
Lisboa, Lisboa, Portugal

Join to apply for the Operador de Assistência role at Allianz Partners.

• Customer service at national and international levels;
• Telephone assistance;
• Management of multiple processes simultaneously;
• Monitoring processes to ensure procedural compliance and meet all requirements;
• Document analysis and validation in accordance with contract guarantees.

Key Responsibilities

• Customer service at both national and international levels;
• Telephone assistance;
• Managing multiple processes simultaneously;
• Monitoring processes for compliance and requirements;
• Document analysis and validation according to contract guarantees.

Candidate Profile

• Minimum qualification: 12th year level or Technical Course (mandatory);
• Good knowledge of English (mandatory);
• Previous experience in customer support in a contact center (preferred);
• Good communication, organization, and interpersonal skills;
• Strong customer orientation;
• Immediate availability.

Allianz Group is a trusted insurance and asset management company worldwide. We value our employees' ambitions and challenges, fostering an environment of empowerment, growth, and innovation. We are committed to diversity and inclusion, welcoming applications from all backgrounds, ages, genders, and orientations.