Operation Specialist, Delivery - Lisbon Lisboa

Operation Specialist, Delivery - Lisbon
Lisboa
Lisboa, Lisboa, Portugal

What to Expect

As the Operations Specialist on the Sales and Delivery team, you will keep our sales and deliveries running with high speed and efficiency. You will be responsible for the behind the scenes activities that support vehicle sales and deliveries in your market across both new and used cars.

What You'll Do

• Support all internal sales and delivery processes on
  - needs basis for both new and used cars such as:
• Order operations
• Delivery operations
• Vehicle registration and ownership transfer
• Fleet management
• Vehicle refurbishment
• Financing processes including finance applications or document collection
• Purchase orders
• Collections
• Reviewing documentation for accuracy and completion
• Internal customer resolutions procedures
• Management of internal and external correspondence
• Trade-In
• Manage
  -
  - day operations, whilst recommending and driving necessary process improvements

• Ensure all internal processes are compliant and report any potential irregularities
• Constantly search for ways to optimize, reduce or eliminate unnecessary tasks
• Foster and maintain a rapport with local Sales and Delivery teams
• Show flexibility to support the different needs of the business in relation to the sale and delivery of new vehicles on an
  - hoc basis
• Support with escalation when required, assuring customer satisfaction and operations readiness are secure
• Audit pricing and manage inventory brochure to ensure correct vehicle assortment is available per market
• Test and check listing of vehicles and escalate any issues relating to pricing or presentation

What You'll Bring

• Administrative, automotive experience preferred
• Ability to thrive in a
  - based environment and achieve common goals
• Great problem solving skills, and strong ability to take initiative and be proactive.
• Ability to effectively handle multiple priorities, organize workload, and meet deadlines
• Positivity, enthusiasm and a passion towards the mission of Tesla.
• Confident in learning and adapting to multiple technologies.
• Able to communicate, read, and write effectively in the English language on all levels
• Have the required language skills if required by our local markets
• Good knowledge of MS Office

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.