Operations & HR Trainee (Leadership Support) Lisboa

Overview

MAN Truck & Bus, a leading European commercial vehicle manufacturer and part of the TRATON Group, is launching a new Global Business Services (GBS) organization structured around three core pillars: Operations, Global Process Ownership, and Strategy & Performance Management.

Role Description

This internship offers a unique opportunity to gain
- on experience in a dynamic, international business environment. The Trainee will support the Management Team of the newly established GBS organization in Lisbon, with a particular focus on the Directors of Operations and the Head of HR. The role is designed to provide exposure to strategic
- making, operational excellence, and people management practices.

Responsibilities

Support Organizational Setup:

• Assist in documenting processes, workflows, and operating models as they are defined and implemented.
• Help coordinate onboarding plans and infrastructure needs for incoming teams.

Project & Initiative Support:

• Track progress of key
  - up initiatives (e. g. , hiring waves, office setup, systems implementation).
• Prepare materials for leadership reviews, steering committees, and internal communications.

HR & People Operations:

• Help organize recruitment campaigns, onboarding sessions, and employee engagement activities.
• Support the development of HR policies, templates, and internal documentation.

Operations Design & Coordination:

• Assist in mapping and documenting the evolving team structure within Operations, including roles, responsibilities, and reporting lines.
• Help prepare materials for organizational design workshops and leadership reviews.
• Help define and document operational processes, governance models, and escalation paths.
• Assist in creating templates and tools for service reviews, operational reporting, and issue tracking.

Administrative & Communication Support:

• Take meeting notes, follow up on action items, and maintain shared documentation spaces.
• Draft internal communications and help manage content for intranet, newsletters and/or social media.

Learning Goals

• Understand the foundational steps in building a GBS organization from scratch.
• Learn how operations and HR functions collaborate to scale a business.
• Gain exposure to strategic planning, execution, and change management.
• Develop skills in project coordination, stakeholder communication, and business documentation.
• Experience working directly with senior leaders in a
  - paced,
  - growth environment.
• Build a strong understanding of corporate culture development and employee experience design.

Qualifications Required

• Recently completed a Bachelor's or Master's degree in Business Administration, Economics, Human Resources, or a related field.
• Fluency in Portuguese and English is mandatory. German is a plus.
• Strong interest in organizational design, operations strategy, and HR practices.
• Excellent analytical and
  - solving skills; ability to work with data and translate insights into motivational messages.
• Solid communication skills, both written and verbal, with the ability to interact professionally with senior stakeholders.
• Proficiency in Microsoft Office tools (especially Excel and Power
  Point); familiarity with collaboration platforms like Share
  Point, Teams, and Planner is a plus.
• Ability to manage multiple tasks, prioritize effectively, and work independently in a
  - paced environment.
• Detail-oriented with a proactive mindset and willingness to learn.
• 1-Year Internship Contract
• Home office policy of 2-3 days per week
• Health Insurance (extended to family members)
• Life Insurance
• Others

Seniority level

• Internship

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Business Consulting and Services