Operations Engineer Lisboa

Operations Engineer
Lisboa
Lisboa, Lisboa, Portugal

Nice to meet you! Are you ready to leave your mark on the world? Because we are the global leading supplier of
-
- end open monitoring and orchestration software for ICT, media and broadband platforms. Basically, our software platform—called Data
Miner—makes sure that you can order your products online, watch the latest episode of your favorite show, or call your friends whenever you need them.

We’re looking for an Operations Engineer

As an Operations Engineer, you’ll dive deep into complex technical environments to provide professional,
- quality service and assistance to our users. You will support our users in close cooperation with other teams to respond swiftly to any issue and maintain good relationships with even the most demanding users with
- compromising solutions.

SOME OF OUR USERS

Data
Miner is deployed by 1500 companies in over 125 countries worldwide.

Let’s get down to business

A glimpse of your [future]: Transparency is a key value here at Skyline. Let's focus on what you'll actually be doing:

• Maintain advanced Data
  Miner Systems by resolving customer issues.
• Ensure issues are addressed to guarantee maximum service availability.
• Provide consultation to help customers realize the full potential of their system.
• Work closely with squad and chapter members in an agile environment.
• Maintain
  - quality standards and provide internal departments with product feedback.

What skills do you require?

No doubt you know your way around code. But let's explore the technical skills you'll need:

• Knowledge of TCP/IP (firewalls, routers, etc. ), multithreading, web services, . Net Remoting, and Wireshark.
• Basic knowledge of C# is preferred, or good experience with a similar language.
• Experience with HTML, XML,
  - server systems, and SNMP.
• Strong affinity with MS Windows operating systems.
• Knowledge of My
  SQL and Cassandra is an asset.
• Basic familiarity with HFC broadband, IPTV, broadcast, and satellite systems is a plus.

Your competencies

You will be working in a highly technical environment prone to constant change and evolution. Collaboration with many talented people is essential. You are a fast learner, adaptable, communicative, and possess strong interpersonal and organizational skills. You think logically, are
- oriented, and have natural technical insight. Good verbal and written communication skills in English are required. A bachelor’s, master’s, or doctorate degree in ICT, Software, and/or Telecom is preferred.