Operations Manager | Property Management & Short Renting Amadora

Operations Manager | Property Management & Short Renting
Amadora
Amadora, Lisboa, Portugal

Operations Manager | Property Management & Short Renting

Operations Manager | Property Management & Short Renting

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Job Title: Property/Short-Term Rental Operations Manager

Employment Type: Full-Time

About the Role

We are seeking a highly organized and proactive Operations Manager to oversee the
-
- day operations of our
- term rental properties. The ideal candidate will ensure smooth operations across all aspects of the business, including
- ins and
- outs, cleaning and laundry coordination, reservations management, and pricing optimization.

Key Responsibilities

Guest Management:

• Oversee and coordinate
- in and
- out processes to ensure a seamless guest experience.

• Provide exceptional customer service by addressing guest inquiries, concerns, or issues promptly and professionally.

• Maintain and enhance guest satisfaction through attention to detail and a focus on quality.

Cleaning & Maintenance:

• Manage the scheduling and quality control of cleaning and laundry services to maintain high property standards.

• Conduct routine inspections of properties to ensure cleanliness, maintenance, and readiness for new guests.

• Coordinate with maintenance teams to address and resolve any repair or upkeep issues.

Reservations & Revenue Management:

• Manage booking platforms and systems, ensuring accurate and
-
- date listings across all channels (e. g. , Airbnb, Booking.com, direct website).

• Monitor and optimize property pricing strategies to maximize occupancy and revenue, based on market trends and seasonal demand.

• Handle reservation inquiries and ensure efficient calendar management to avoid double bookings.

Operational Coordination:

• Develop and implement standard operating procedures to streamline
-
- day operations.

• Manage and train a team of cleaning staff, contractors, or external vendors to deliver consistent results.

• Track inventory of supplies (e. g. , toiletries, linens) and restock as needed.

Requirements:

• Proven experience in property management,
- term rentals, or hospitality operations.

• Strong organizational skills with the ability to multitask and prioritize.

• Proficiency in property management systems and booking platforms (e. g. , Airbnb, Booking.com, Guesty).

• Knowledge of dynamic pricing tools is a plus (e. g. , Beyond Pricing, Pricelabs).

• Exceptional communication and
- solving skills.

• Availability to handle occasional emergencies outside of standard hours.

• Attention to detail and a focus on delivering
- quality guest experiences.

What We Offer:

• Competitive salary based on experience.

• Flexible working hours with occasional remote work opportunities.

• Opportunities for growth and professional development within the company.

• A dynamic,
- paced work environment where your contributions make a tangible impact.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

• Industries

  Architecture and Planning

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