Operations Manager
About Batch
At Batch we redefine the way retailers build up their logistics and last mile operations.
We know how busy it is to run a company and find the time to do all those amazing initiatives that will bring the business to the next level. Our ultimate goal is to give brands the time to focus on tasks that add real value to their business and to the planet while providing an outstanding, hyper fast and green last mile experience to their customers.
About the role
Batch is hiring an Operations Manager. The Operations team’s role is responsible to manage from A to Z the retailers, warehouses and couriers’ operations to provide an outstanding experience to all stakeholders involved.
The Operations Manager will be responsible for owning entire parts of operational flow, building processes to optimize operations, analysing data to understand and bridge gaps, while working closely with the rest of the company to provide best in class experiences to customers.
What you will do
Design, build and own entire parts of the operational flow
Go deep into the data to find optimisation opportunities
Hire, manage and train couriers and warehouse staff to ensure operation excellency
Support operational infrastructure optimisation such as our warehouses network and multimodal fleet
Support retailers with operational requests
Implement processes to optimize customer experience and financial efficiency
Maintain tools and dashboards to get an accurate view on operations
Build and maintain operational playbooks up to date
Work closely with the rest of the company to support a fast paced and sustainable growth
What you will need
Strong academic background
2-3 years of experience in Operations, Consulting, Finance, or equivalent
Fluency in Portuguese and Proficiency in English
Excel is your 3rd language
SQL is a super plus!
Superior problem solving skills
Comfort with working in a demanding
- paced and changing environment
Attention to details and obsession for operational excellence
Readiness to be fully accountable for a complex operational scope
- Informações detalhadas sobre a oferta de emprego
Empresa: Batch Logistics Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 25. 9. 2025
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