Operations Specialist - Lisboa

Lead the game release process from prep to approval, tracking status and resolving issues quickly so that launches stay on schedule.
Align with product, marketing, and ASO teams to ensure timely delivery of metadata and creative assets for store submissions.
Ensure early store submissions, addressing delays / rejections, and adapting launch strategies.
Proactively update stakeholders on release timeline delays or rollout plan impacts.

Maintain Operational Visibility

Maintain centralized tracking tools for upcoming releases and live issues, flagging key changes for
- wide visibility and decision making.
Update the studio release calendar and tracking tools promptly with any changes to ensure stakeholders have the latest operational information.
Share relevant updates and blockers transparently to maintain alignment.

Execute Risk Assessments

Proactively manage risk throughout the game lifecycle by monitoring app vitals and collaborating with internal teams and developers
- and post launch.
Document identified risks and share assessments with relevant stakeholders within 24 hours of planning or scoping to enable timely action.
Maintain and reference risk records for all active games.

Own Compliance Checks & Requirements

Coordinate with developers on platform compliance requirements, confirming alignment with store policies and legal regulations.
Perform final compliance checks.

Coordinate Tech Integrations

Monitor SDK implementation and coordinate issues resolution to ensure successful releases.
Track integration progress and inform stakeholders of obstacles.
Facilitate predictable and purposeful collaboration across teams.
Ensure clear agendas, documented decisions, and action items in your own project meetings.

Assist your lead in Process Improvements

What are we looking for?

2+ years in
- game operations.
Experience supporting live game release cycles including SDK implementations, server updates, compliance requirements and store submissions, with an understanding of how those components come together to deliver a successful soft / global launch or live update.
Familiar with Analytics / MMP / app monitoring tools such as : Firebase, Google Analytics, Crashlytics, Apps
Flyer.
Basic familiarity with code and SDK integrations, and the confidence to use that knowledge to communicate clearly and effectively with developers.
Skilled facilitator with strong written and verbal communicator, adept at tailoring messages for global teams.
Deep understanding of mobile gaming lifecycle, platform requirements (i
OS & Android) and privacy regulations (Data Privacy, GDPR, Lootboxes, etc. ).
Knowledge of other game distribution platforms (Steam, PC, Arcade, Console) it’s a plus.

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