Ops Performance Coach Porto

Ops Performance Coach
Porto
Porto, Porto District, Portugal

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel. Ops Performance Coach page is loaded## Ops Performance Coachlocations: Porto: Lisboatime type: A tiempo completoposted on: Publicado hoyjob requisition id: JR107275## **Job Description****Main Purpose of the Role**To act as a catalyst across the entire station network having strong and clear mindset for the result;To leverage the potential of the teams to maximize both sales and service performance in the stations. To increase the revenue in all counter sales through:* Reservations done at the counter / Ancillary sales / Walk-in Rentals**Key Areas of Responsibility**To ensure continuous monitoring of Results by Station, by RSA, by product and by business segment. To provide constant coaching / training to the Station Managers - One to One process - in order to:* Develop coaching skills in the Station Managers;* Develop sales management knowledge and the identification of business opportunities;* Know how to analyze the actions of the RSA’s;* Know how to set weekly forecasts;* Know how to plan daily activities;* Know how to constantly review blueprint actions;* Other actions relevant to the operational activity and to increase the ARPD;* Coaching giving feedback and setting goals and objectives for the Station teams during the station visits;* After each Station visit, make a report by email (standard email) and send it to the Group, to the Country Revenue Manager and to the Operations Director;* Carry out the monitoring of the sales coaching carried out by the Station Managers;* Carry out the biweekly and monthly analysis of each Rental Agent;* Provide sales animation through various activities (example: Internal competition, etc. );* Revenue & Performance Coaches will provide local training with the objective to increase and develop the counter sales;* Motivation and security in the sales process in order to respond positively to customer objections;* To do constant coaching and station monitoring;* Coordinate and send all training documentation to the Training manager via email/Drive. Effective time management with the aim of ensuring that the tasks under your responsibility are completed. Availability to travel inside the country 50% of working time. Perform the tasks with a high level of quality, with attention to detail and precision. *Skills and experience** Position located in Porto. Candidate should be able to travel inside the country 50% of working time;* High School level;* At least 2 years + experience (preferably in a similar position or at the same industry);* Excel skills;* Medium English level;* Solid knowledge of car rental business preferred;* Leadership ability (preferably with experience);* Flexibility and adaptation to business needs. **Europcar Mobility Group**Europcar Mobility Group es un actor global de la movilidad, con 75 años de experiencia en servicios de movilidad y una posición de liderazgo en Europa. «Ayudamos a cambiar la forma en la que te mueves» es la frase que nos define y que nos une. Ofrecemos a particulares y empresas una amplia gama de servicios de alquiler de coches y furgonetas, ya sea por unas horas, unos días, una semana, un mes o más, a demanda o por suscripción, apoyándonos en una flota de más de 250. 000 vehículos, equipados con los últimos motores, incluyendo una proporción cada vez mayor de vehículos eléctricos. Nuestras marcas responden a necesidades, casos de uso y expectativas diferenciados: Europcar, líder mundial en alquiler de coches y furgonetas o camiones ligeros, con un posicionamiento premium, Goldcar, líder en la prestación de servicios de alquiler de coches de bajo coste en Europa, y Fox-Rent-A-Car, uno de los principales actores en el mercado de alquiler de coches en EE. UU. , con un posicionamiento de enquilibrio en la «relación
- precio». La satisfacción de los clientes está en el centro de la ambición del Grupo y de nuestros más de 8. 000 empleados, en todas partes donde ofrecemos nuestras soluciones de movilidad y gracias a una sólida red presente en más de 130 países. Más información en:### Puestos similares (1)locations: Ubicaciones: 2time type: A tiempo completoposted on: Publicado hoy

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