Oracle ERP Technical Support Consultant Coimbra

Oracle ERP Technical Support Consultant
Coimbra
Coimbra, Coimbra District, Portugal

Role: Oracle ERP Technical Support Consultant
Location: Remote
Duration: 7 months
Rate: €250 a day
Key Essential Skills:Deep experience (5+ years) with core financial modules:Accounts Payable (AP), Accounts Receivable (AR), Cash Management (CE), Fixed Assets (FA), Intercompany (ICO), Accounting Sub Ledger (ASL), General Ledger (GL), Oracle Tax (ZX)Experience with reporting tools: BI Publisher, OTBI, FRSERP System Support & Configuration
Relevant experience working in financial/commercial roles, preferably within the insurance sector
Hands-on experience in supporting and configuring Oracle ERP for finance teams
Experience managing security, patching, updates, and integrations
Strong troubleshooting and root cause analysis across Oracle ERP and data interfaces
Experience coordinating with Oracle Support for resolution
Systems Integration & Data Flow
Understanding of how data transfers between Oracle modules and related applications
Familiarity with data mapping, ETL, or middleware tools
Desirable Skills:Ability to translate technical information to
- technical individuals is essential, as well as the ability to present this to a range of audiences at different levels of the organisation in a clear and concise way
Excellent communication skills
Familiarity with project delivery methodologies (Agile/Waterfall)Knowledge of Oracle quarterly updates/patching processes
Experience with offshore or nearshore collaboration models
Overview:We are currently hiring to provide backfill ERP Oracle support to our client an insurance provider, manage change implementation, and fulfil best practice approach and governance over this technology. Within this role you will be expected to have a strong understanding of our insurance industry and how the Oracle technology supports both the central and business unit finance functions. This position sits within a team of hybrid technical/functional specialists, supporting Oracle Cloud software services. Role & Responsibilities:Manage, from both technical and functional perspective, Oracle ERP in support of Finance function; including security, updates, process development and documentation etc. Design and configure Oracle ERP in order to deliver and maintain a solution that best accommodates the needs of the business
Supporting the Business through their key financial processes ensuring that the system is effectively supporting their needs
Monitor and maintain the Oracle systems ensuring that processes are operating effectively and that data is transferring between the various applications correctly
Problem and incident management of issues arising on the Oracle platform as well as the data movements between the different systems. Working effectively with other areas of Group IT to ensure that changes and issue resolution are performed effectively and efficiently
Problem solving to identify and resolve issues associated with Oracle applications and related components
Active engagement in the planning, scoping, managing and creation of deliverables as part of a team supporting / implementing ERP functionalities
Delivery of tasks related to the Oracle technology including support, change and test related activities
Where appropriate, be involved in the requirements gathering process, providing guidance and support to ensure decisions are made in line with strategy and standards
Help to establish best practices around the support of the Oracle platform working with project teams and business partners
Liaising with Oracle Support to ensure issues are effectively resolved and to assist in the implementation of ongoing patch changes on the platform