Order Entry Representative (M/F/D) Porto

Order Entry Representative (M/F/D)
Porto
Porto, Porto District, Portugal

What you will enjoy doing

• You are responsible to receive and process incoming orders via email or
  - shop from existing customers on SAP
• Further you have to inform / provide solutions to the customer when required on failed or aborted deliveries, organizing urgent deliveries in critical situations
• Informing customers by telephone or
  - mail on changes on products, products quantity and any anticipated delay is part of your job
• In addition to that you receive, respond and handle all complaints regarding the shipment
• You will solve urgent requests from customers by aligning with planning and transport teams
• Check incorrect customer request and invoice if required
• Further you check with Back office and credit teams for updating / including addresses, credit limits and products prices
• You will ensure that deliveries rejected by the customer are properly processed

What makes you great

Why you will love working with us

At Linde we identify ourselves with our products – either working for the technical or medical gases business. Being a company with a long tradition in the gases business, we not only care about our customers and high quality products, but most importantly about our employees. While working with us, expect a safe workplace, high safety standards and a true commitment from our managers to safety.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

This role is a full time position based on a limited contract. The standard weekly working hours will be from 07 : 00 hrs till 16 : 00 hrs.