Order Manager - Italian Speaker (m/f/d) Amadora

Order Manager - Italian Speaker (m/f/d)
Amadora
Amadora, Lisboa, Portugal

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Join to apply for the Order Manager - Italian Speaker (m/f/d) role at Siemens

Siemens Global Business Services (GBS) enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future.

Our portfolio comprises services driven by expertise and the latest technology – with a strong focus on innovation and digitalization in areas like Finances, Business Administration, Human Resources, Procurement, Sales and After-Sales.

In our GBS Western Europe and Africa Hub we are already more than 1500 connected people, from over 50 different nationalities spread across 14 countries. If you value diversity and innovation, you’ll feel right at home here!

Discover our purpose, culture, and what makes GBS unique! Check out here!

Our Mar
Com, Sales and Delivery Services (MSD) business line offers expertise in Marketing, Communication, Sales, and Delivery. We deliver services ranging from sales enablement,
-
- delivery processes up to
- sales support. With our
-
- end services we empower sellers, streamline operations, and enable businesses to deliver outstanding customer experiences across all touchpoints.

Are you ready to be part of the change? Come join us!

Your mission will be…

• Review, validate, and process customers sales orders, ensuring their completeness, accuracy and compliant with current business rules and policies;
• Conduct technical and/or administrative tasks, mainly
  - defined support activities for service operations and delivery (Processes incoming orders, inquiries and/or requests regarding products and/or services);
• Performs order management for assigned customers within system ERP;
• Clarify order discrepancies with business units and customers;
• Resolving and investigating customer and business unit inquiries, supporting customer remotely and onsite, and providing 1st level user support in case of arising commercial and/or technical problems;
• Act as interface driving complex issues and questions between customer and Siemens business units/ warehouse/ factories / Service Technicians / Engineers / Sales Representatives;
• Ensure high level quality in all communication on behalf of Siemens with end customer to guarantee their satisfaction.
  
  

We are looking for someone with…

• Degree in Finance or similar;
• Proficient in Microsoft Office (Outlook, Excel);
• Fluent in Italian;
• SAP knowledge (Module MM/FI and SD, others will be a plus);
• Service Attitude and customer oriented;
• Strong communication skills (both orally and writing);
• Excellent organizational and planning skills;
• Strong work ethic - we are always acting in name of Siemens;
• Problem solving and fast thinking will help to resolve daily management issues;
• Team player;
• Your accuracy and ability to
  - task will help make you a success;
• Available to travel.
  
  

What You Can Expect From Us…

A hybrid and flexible working model to promote a better
- life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work. A health insurance, access to our
- site medical center, plus the chance to join sports groups.

In addition, you'll have access to online learning platforms and discounts with our partners. A shuttle bus to commute to the facilities and the possibility of financial support to your studies.

What makes us proud as an employer:

• Merco – Companies and Leaders with the Best Reputation in Portugal (#1 Tecnology/Manufacturing)
• Forbes – World’s Best Employers (#1 Engineering & Manufacturing)
• Linked
  In – Linked
  In Top Companies (#2)
• On
  Strategy – REPSCORE 2024: Brands’ Reputation in Portugal (#1 Engineering & Electronic Services)
• Fortune – World’s Most Admired Companies (#1 Industrial Machinery)
• SSON – Top 20 most admired Shared Services Organizations and Global Business Services in 2024
  
  

Please attach your CV in English.

#Siemens #People
At
Siemens #GBSpartnerofchoice

Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Automation Machinery Manufacturing

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