Order to Cash (OtC) Specialist
The Order to Cash (Ot
C) Specialist will work with a team of around 10 professional Ot
C colleagues in the Center delivering and managing
-
- end Ot
C processes. Additionally, the Ot
C Specialist will work daily with our global BPO partner who executes Ot
C Transactional services for Organon in all our global regions.
The Specialist will be expected to work in a selection of the Ot
C process areas from Order Management, Billing, Credit Management, Collections & Accounts Receivables / Cash Applications, Revenue Recognition and Gross to Net activities. Experience in as many of these Ot
C processes as possible is valuable. The Specialist will also operationally support Customer master data.
The Specialist will contribute to ensuring all Ot
C processes and transactions comply with accounting standards, policies, SOX and statutory requirements providing inputs to the global process owner group for operational opportunities for process and control design, as well as customer experience.
Responsibilities
- Deliver services in accordance with agreed Service Level, Controls and Governance.
- Help to manage process risk by adhering to policies and internal controls, comply with Ot
C guidelines, ensuring process and SOX controls are executed in a timely and accurate fashion. - Maintain complete and accurate standard operating procedures and related internal control documentation.
- Bring a process improvement focus, supporting implementation of best practices and a project management discipline.
- Collaborate with internal and external auditors to support successful audit results and compliance with US GAAP and company policies.
- Support training, accuracy and timely delivery of work outputs.
- Engage with process owners and other ESS Center colleagues to help identify opportunities to drive efficiencies through continuous improvement.
- Maintain professional and detailed process documentation such as global SOPs, Regional Work Instructions etc in coordination with the Ot
C Global Process Owner.
Support Internal Stakeholders
- Partner with stakeholders to define objectives, align expectations and ensure an “end to end” approach to process change and improvements.
- Administer 'world-class customer service' experience for customers, fellow employees and stakeholders.
- Manage relationships through collaboration, negotiation, and influence.
Required Education, Experience, And Skills
- Bachelor’s degree in business administration, Finance, Accounting or other related to Ot
C. - Minimum to 3 years’ experience in Ot
C processes. - Fluency in English and valued other European Language in addition to Portuguese.
- Experience working on regional or global teams
- Experience with Internal or External Audit valued.
- Demonstrated experience working in large teams collaboratively.
- Demonstrated strong math, query, analytical and systems skills with demonstrated experience in data management, MS Office.
- Demonstrated ability to maintain financial controls.
- Demonstrated leadership skills, strong oral and written communication, presentation, conflict resolution and negotiation skills.
- Experience with continuous process improvement projects leading to significant time or
- line savings. - Pays attention to details, produces accurate deliverables, and consistently meets deadlines.
- Solid financial background with experience in accounting processes valued.
- Proactive style in implementing new processes.
- Experience using SAP R/3 required. (Valued: experience with SAP S/4 HANA, SAC).
- Experience working in shared service, regional roles, participation in global initiatives preferred.
Required Abilities
- Problem solving and critical thinking.
- Work under pressure and independently.
- Teamwork orientation with Strong customer service and collaboration
- set - Process improvement and drive for results.
- Organizational agility and prioritization.
- Assertive Communication and proactivity.
- Deliver efficiencies, compliance, and control through standardization
- Audit Readiness mindset
- Appreciate experience in ATR.
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6. 5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for.
As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.
- Informações detalhadas sobre a oferta de emprego
Empresa: Organon Northwest Europe Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 8. 10. 2025
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