Partner Program Manager Beja

Partner Program Manager
Beja
Beja, Beja, Portugal

Partner Program Manager

About Automaise

Automaise is reshaping the customer experience landscape with our revolutionary
- code AI platform.

Dive deep into the world of AI-driven automation and be a part of the transform Automaise is pioneering the future of business automation with our
- code AI platform, enabling companies to seamlessly integrate artificial intelligence into their operations. Positioned at the innovation vanguard, we offer streamlined solutions that enhance efficiency without the intricacies of coding focused on customer service. Our vision is simple yet transformative: democratize AI access for businesses, eliminating technical barriers.

We are seeking an experienced Partner Program Manager to join our passionate team and drive the success of our clients in leveraging our AI customer care automation solutions. As a pivotal member of our Partner Sales team, you will be responsible for building and maintaining strong relationships with our partners, ensuring their satisfaction, and maximizing their commercial efforts using our products and services.

Are you passionate about maximizing customers’ satisfaction? Then this is for you!

Role Summary

As Partner Program Manager , you will architect and launch Automaise’s global Partnerships Program and then drive its
-
- day operations. As Partner Program Manager you will oversee the development and execution of Automaise´s partner program to drive revenue and growth, essentially managing the relationship between our company and its channel partners. The focus is on creating, building and optimizing the partner ecosystem, ensuring partners are successful in promoting and selling the company's products or services. You’ll partner with our VP of Global Alliances, Sales, Marketing, Product, Legal, and Finance teams to design a
-
- class partner ecosystem and ensure smooth execution, from onboarding through joint
-
- market (GTM) execution.

What You’ll Do

Design & Launch the Partnerships Program

Define program vision, objectives, KPIs, and tiered partner levels with clear benefits and qualification criteria

Create governance materials: program handbook, SLAs, RACI matrices, scorecards, deal registration processes, and reporting templates

Partner with Legal and Finance to finalize partner agreements, incentive models, and
- marketing funds

Build onboarding and certification paths, leveraging best practices from leading ecosystems

Operate & Scale the Program

Serve as the primary point of contact for partners, managing onboarding, enablement, and ongoing certification

Develop and execute joint GTM campaigns with partners - driving pipeline generation,
- selling initiatives, and solution workshops

Track
- sourced pipeline, deal registrations, and revenue attribution within CRM; own weekly and monthly dashboards on program health

Conduct Quarterly Business Reviews (QBRs) to align on performance, identify growth opportunities, and surface feedback

Cross-Functional Collaboration

Align Sales, Product, Marketing, and Customer Success around partner priorities and integrated GTM plans

Work closely with Product to define partner integration roadmaps and influence the product roadmap

Collaborate with Marketing to create
- branded collateral, events, webinars, and
- gen campaigns

Continuous Improvement

Monitor KPIs -
- sourced revenue, deal velocity, NPS, and program ROI - to drive iterative enhancements

Pilot new partner competencies (e. g. , AI Centers of Excellence, advanced technical accreditations)

Solicit and integrate partner feedback to evolve program features, tools, and support models

Your Background

5+ years in partner operations, alliances, or program management within B2B Saa
S/AI environments

Proven track record launching and scaling partner programs
-
- end

Strong project management skills: adept at handling ambiguity, prioritizing across multiple workstreams, and coordinating
- functional teams

Excellent communicator: experienced in crafting program materials, delivering executive presentations, and building C-level relationships

Analytical mindset: proficiency with Hubspot (or similar CRM), BI/reporting tools, and dashboard creation

Collaborative and
- obsessed: you thrive in
- facing roles and champion mutual success

Nice to Have

Experience with AI/ML or intelligent automation platforms

Familiarity with
- relationship management (PRM) tools

Fluent in Spanish & English

Experience in EMEA & USA markets

Why Automaise?

Impact : Shape a
- class Partnerships function from the ground up at a
- growing AI leader

Growth : Stretch into new responsibilities and scale with us as we expand globally

Culture : Work with a diverse,
- driven team passionate about innovation

Benefits : Competitive salary, equity, flexible work, comprehensive health coverage.

Ready to drive partnership success at Automaise?

Please send your CV and a brief note on your top
- program achievement. We look forward to connecting!