Passenger Service Agents - Funchal
Join Jet2.com as a Passenger Service Agent and help us send our
- important customers on holiday!
If you are ‘happy to help’ and passionate about delivering fantastic customer service, this could be the role for you.
What Can We Offer You?
- Annual
- time salary of 10, 638. 40 euros, prorated for the months and hours worked, with an annual pay review. - Fully paid training.
- 42 days holiday entitlement (including bank holidays) per annum.
- Discounts on Jet2holidays and Jet2.com holidays and flights.
- Recommend a Friend bonus scheme.
What will you do as a Passenger Service Agent?
- Be present at the arrivals hall whilst our customers’ baggage is being delivered.
- Welcome our customers as they arrive at the airport for their return journey home.
- Provide supervisory support to our
- party handler and ensure they provide a warm and friendly
- in service, issuing boarding passes and following safety and security procedures. - Assist at the boarding gates, working with our Jet2.com colleagues and
- party handlers to ensure our flight departs on time. - Provide excellent customer service to our customers.
We offer an initial 20-hour per week
- term contract, which may be increased to a maximum of 30 hours during the season based on operational needs. This is a rostered role requiring shift work, including early mornings starting as early as 5 am, late finishes, weekends, and bank holidays.
No previous experience is necessary. However, excellent communication skills and fluency in both English and Portuguese are required.
If you have a passion for customer service and enjoy working as part of a team, apply today! We will invite you to a telephone interview, and if successful, to meet our Red Team at an Assessment Day.
We look forward to receiving your application and welcoming you onboard!
#J-18808-Ljbffr- Informações detalhadas sobre a oferta de emprego
Empresa: Jet2.com and Jet2holidays Localização: Madeira
Funchal, Madeira, PortugalPublicado: 25. 7. 2025
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