Pathfinder For Customer Success Viseu

Pathfinder For Customer Success
Viseu
Viseu, Viseu District, Portugal

Customer Service Representative

Your role will involve assisting customers with various issues, from booking to
- vacation support.

You will be responsible for resolving customer queries, providing accurate information, and ensuring a positive experience. This may include solving
- related problems, offering guidance, actively participating in finding suitable bookings, following up during the trip, and providing effective solutions including refunds.

- A strong command of French is required, with English being a plus.

- You should have a passion for travel.

- Motivation and dedication to work are essential.

- Excellent communication and listening skills are necessary.

What We Offer:

- We provide free language classes, cooking sessions, sports activities, and social events.

- Full-time employment (40 hours/week) on rotating shifts.

- Two salary options:

- Included accommodation:

€1, 040 gross/month.

- Excluding accommodation:

€1, 240 gross/month.

- Reimbursement of initial flight expenses after 9 months for international candidates.

- Airport pickup.

- Yearly
- way flight ticket back to your home country within the EU.

- Help with paperwork, opening a bank account, etc. , upon arrival.

- Free language classes, cooking sessions, sports activities, and social events.

- Career opportunities in various fields.