Patient Data Management Senior Associate Lisboa

Overview

Join to apply for the Patient Data Management Senior Associate role at Amgen.

The Amgen Capability Center in Lisbon, Portugal (ACCP) is home to over 300
- national and
- cultural employees, representing a broad range of cross functional capabilities. The ACCP offers career growth and development opportunities, regional and global exposure, and the opportunity to live, win and thrive in Lisbon. The ACCP has been ranked as the #1 company in Best Workplaces ranking in Portugal for companies between 201-500 employees.

Our ACCP Office is located at Maleo – Sete Rios, Av. José Malhoa 19, 1070-040 Lisbon, in the vibrant city center of Lisbon. If you feel part of something bigger, Amgen’s shared mission—to serve patients—drives all we do.

What You Will Do

The Patient Data Management team at Amgen plays a pivotal role as a strategic partner to Commercial leadership, offering
- backed insights crucial for driving commercial success. As a Senior Associate Data Analytics, you will support management of Amgen’s internally generated patient data assets (including data from Patient Support Programs and Specialty Pharmacy patient data contracts). This includes executing solutions to compliantly connect patient data assets that will serve as the foundation for driving patient journey analytics and enhanced patient experiences.

You will ensure effective execution of business rules and accuracy of processes that enable data connectivity across multiple data sources. You will partner with Patient Access, IS, Commercial teams, and multiple external vendors to support patient data aggregation, integration, and ongoing operations. You will work closely with cross functional partners including patient access, field excellence, trade, analytics, privacy, compliance and legal to ensure data
-
- end quality, timely delivery, compliant access and usage of Patient Level data.

Other responsibilities include:

• Execute all aspects of
  -
  - day patient data operations for brands supported by this role.
• Support
  -
  - end data curation processes for PSP and SP data sources.
• Develop data requirements for onboarding new patient support programs and other data sources.
• Respond and resolve data inquiries from
  - functional stakeholders.
• Identify data issues across data sources, implement checks, and monitor data quality.
• Enable compliant processing and management of patient level data assets in adherence to Amgen Privacy and Compliance SOPs.
• Document
  -
  - date information for patient level data assets in the Commercial Data Catalog.
• Adhere to data governance policies for patient data assets through data access management and business approval processes.
• Adhere to Compliance, Legal and Data Privacy guidelines and best practices.

What We Expect Of You

Our ideal candidate is a team player with a customer focus who is problem solving, result oriented, and has time and process management skills and can compile data.

Proven experience and skills needed:

• Minimum 3 years of experience in Pharma/Biotech Data Management or Analytics, Value & Access, Marketing Operations, or a related field
• OR Master’s degree and 3 years of data management experience, or related field experience
• OR Bachelor’s degree and 5 years of data management experience, or related field experience
• University Degree in business, computer science, mathematics, healthcare or related field
• Understanding of IS data applications and experience with data querying and data quality tools
• Excellent communication and interpersonal skills to foster collaboration in a matrixed environment
• Good project management skills in a matrixed and often ambiguous environment
• Fluency in English, both written and spoken

Preferred Requirements

• Experience with Pharmaceutical/Healthcare data management and business processes (commercial, medical, clinical, etc. )
• Experience with data, analytics, and technology solutions (AWS/other cloud platforms, SQL, Databricks, Tableau, etc. )
• Aptitude for translating business stakeholder requirements to IT partners to ensure
  - quality, timely, integrated data assets
• Ability to execute prioritized data deliverables through agile execution and continuous improvement
• Strong
  - solving skills and
  - starter attitude
• Excellent interpersonal, listening, and relationship management skills
• Ability to collaborate with a broad range of internal partners
• Ability to present complex data models to both technical and
  - technical stakeholders
• Service-minded attitude

What You Can Expect From Us

• Vast opportunities to learn, develop, and move up and across our global organization
• Diverse and inclusive community of belonging
• Generous Amgen Total Rewards Plan including healthcare and career benefits
• Flexible work arrangements

Apply

Apply now for a career that defies imagination. Visit careers. amgen.com

Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We provide reasonable accommodations to participate in the job application or interview process. Please contact us to request an accommodation.

Seniority level: Not Applicable

Employment type: Full-time

Job function: Sales, Business Development, and Marketing

Industries: Biotechnology Research and Pharmaceutical Manufacturing