Patient Journey Partner - Oftalmologia

Patient Journey Partner – Ophthalmology (Lisboa)

Join Roche in a unique moment where our universe is evolving and you will have the possibility to influence the healthcare ecosystem.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come.

Position

Local customer facing role unlocking value along patient journeys.

The Opportunity

As the Patient Journey Partner (PJP), you will be at the center of the new Roche organisation, turning upside down the role we play in society from mostly offering extraordinary medicines towards much more partnering, innovating and leading generative disruption. You will be locally embedded and integrated in the healthcare ecosystem in a functionally agnostic way.

As an empowered leader and the face of Roche, you will collaborate closely with all partners directly touching the patient journey, gaining a deep understanding of their needs, in service of connecting Roche’s capabilities to co‑create meaningful solutions. In addition, you will be responsible for:

• Acting as a trusted partner and the primary point of contact between stakeholders and Roche, prioritising and securing resources, and driving solutions that deliver outcomes faster.
• Collaborating with other patient journey partners and healthcare system partners in a networked way (national and international) to remove roadblocks and unlock possibilities to deliver value for patients and the community.
• Guiding Roche’s products through their lifecycle and supporting their appropriate use, sharing their merits with HCPs in a truthful and balanced manner.
• Ensuring great experiences whenever partners in the ecosystem engage with Roche employees, products and services.

Who you are

You demonstrate personal purpose in improving the patient journey, as well as a strong passion to bring value and impact to the healthcare ecosystem. You are a true visionary, defining and embedding the strategy around creating better health outcomes for more patients faster, bringing a strong entrepreneurial mentality with outstanding partnering capabilities.

Qualifications & Experience

• Deep knowledge of patient journey(s) and related treatments in Ophthalmology therapeutic area, enabling engagement at the specialist level.
• Excellent stakeholder engagement skills including partnering with Therapeutic Area Experts (TAEs) and organizations; experience with Patient Advocacy Groups (PGAs) is highly desired.
• Robust understanding of medical affairs strategies and tactics, including clinical research.
• Self‑managed and self‑directed; altruistic in supporting the global network; demonstrating the courage to boldly act on key decisions and opportunities and to decline activities that do not add value.
• Strong business acumen with expertise in commercialization, medical and customer experience excellence; experience formulating cross‑functional strategies and orchestrating cross‑functional teams.
• Growth mindset; able to learn and unlearn quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside Roche.
• Ability to understand and use digital means and tools; deep experience in agile ways of working is desired.
• Fluent in Portuguese; proficient in English.
• Residency in Lisbon district is required.

Applications close by December 14th, 2025.

Roche is an Equal Opportunity Employer.

Seniority level

Associate

Employment type

Full‑time

Job function

Sales, Marketing, and Product Management