Pharmaceutical Customer Service Agent – French Speaker – Join the Healthcare Sector in Lisbon Lisboa

Pharmaceutical Customer Service Agent – French Speaker – Join the Healthcare Sector in Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Are you interested in the medical and pharmaceutical world? The healthcare industry continues to grow rapidly and plays a vital role in shaping the future. If you’re passionate about helping others and want to start or grow your international career, this opportunity in Lisbon is for you.

Your Responsibilities:

• Respond to customer queries through phone and email, offering clear and empathetic support in pharmaceutical matters
• Understand and address patient needs with patience and care
• Ensure a high level of customer satisfaction through quality service
• Provide support for
  - hoc requests when needed
• Contribute to the success of the team by being collaborative and proactive

Your Profile:

• Native-level fluency in French and at least B1 level of English
• A strong sense of empathy and customer orientation
• Excellent listening and communication skills
• Motivation for delivering professional and
  - quality service
• A
  - oriented mindset with a positive, responsible attitude
• Interest in health and
  - related topics
• Willingness to relocate to Lisbon for a
  - term experience abroad

What You Will Get:

• A
  - time role with fixed working hours from Monday to Friday, 9 AM to 6 PM
• Renewable
  - term contract with
  - term opportunities
• Paid training program to prepare you for the role
• Competitive salary:
  • 1, 040 euros gross per month with
    - provided shared accommodation
  • 1, 240 euros gross per month without accommodation
• Paid training period over ten days, compensated at 50 percent of hourly wage

Relocation Support:

• Reimbursement of initial flight expenses after nine months
• Airport
  - up and full administrative support upon arrival
• Annual return flight to your home country within the EU
• Help with setting up essentials like bank accounts and documentation

Extra Benefits:

• Private health insurance provided after six months of employment, in addition to the standard coverage
• Access to free Portuguese lessons, cultural events, sports and cooking classes
• 22 paid vacation days per year plus Portuguese public holidays

Your Future Company:

You will join a respected multinational company in Lisbon that provides
- tier customer service solutions worldwide. With a team of over 80 nationalities, you will be working in a diverse, engaging environment that supports personal growth and internal mobility. This is more than a job — it’s a chance to start a career in a
- facing sector while experiencing life in one of Europe’s most exciting capitals.