Pharmaceutical Technical Assistant (M, W, D) German (Pharmazeutisch-Technische/R Assistent/In).
Stellenangebotsbeschreibung:
Start: asap
DUTIES AND RESPONSIBILITIES:
- Responding to customer inquiries through various communication channels, including live chat, phone, email, web forms, and social media.
- Communicating effectively with professionals within relevant industries.
- Managing customer requests, including providing information and handling complaints.
- Delivering
- quality solutions and customer service.
- Offering accurate and timely
- related guidance in a professional manner.
REQUIREMENTS:
- Native/fluent in German, both verbal and written, as well as fluency in English (at least B2 level).
- At least 1 years experience working in pharmaceutical industry within Germany.
- Familiarity with
- specific terminology and concepts (e. g. , technical terms, regulatory language, or product classifications relevant to the field).
- Strong communication skills, with a high level of empathy and a strong commitment to customer satisfaction.
- Customer-focused mindset with
- solving abilities and a collaborative approach to teamwork.
- Proficient in IT systems, with the ability to quickly and accurately use tools to document and manage interactions.
- Willingness and availability to work in a
- based schedule.
BENEFITS:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
- Guidance and tools to reach career potential.
Seja o primeiro a candidar-se à vaga de emprego oferecida!