Polish Customer Support In Lisbon (With Relocation Package) Lisboa

Polish Customer Support In Lisbon (With Relocation Package)
Lisboa
Lisboa, Lisboa, Portugal

Polish Customer Support in Lisbon (With Relocation Package)

Join to apply for the Polish Customer Support in Lisbon (With Relocation Package) role at United Talent Acquisition.

Overview

We are seeking a motivated Customer Support Specialist to join our dynamic team in Lisbon. If you are passionate about
- solving, making a difference in people's experiences, and thrive in
- paced environments, this could be the perfect role for you.

Responsibilities

• Assist customers via phone, chat, email, and social media with account, technical, and transaction issues.
• Provide seamless, efficient, and positive customer interactions.
• Help with account setup, verification, login, and payments.
• Troubleshoot technical problems professionally and promptly.
• Serve as a reliable contact, especially for clients in the sports sector.
• Build relationships through empathetic communication.
• Follow internal guidelines and uphold service standards.
• Suggest process improvements to enhance customer satisfaction and efficiency.

Requirements

• Fluent in Polish (C2 level) and English (B2 level).
• EU Citizenship or Portuguese Residency Card.
• 0-1 year of customer support experience.
• Strong leadership, analytical, and communication skills.
• Eagerness to learn and grow.

Benefits

• Competitive salary reflecting your skills and experience.
• Meal allowance during working hours.
• Comprehensive health and life insurance coverage.
• Onsite work in a collaborative office environment.
• Relocation package to support your transition.

Additional Information

Employment type:

Full-time

Seniority level:

Not Applicable

Job function:

Other

Industries:

Technology, Information and Media

Ready to take on this exciting opportunity? Apply today and let's connect!

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