Polish-Speaking Customer Support Specialist
Polish-Speaking Customer Support Specialist
2 months ago Be among the first 25 applicants
Exciting Opportunity in Lisbon, Portugal!
Are you a fluent Polish speaker with a passion for delivering exceptional customer service? Join a leading global company in Lisbon, Portugal, and become part of a vibrant, international team. Relocation support is provided to make your move to one of Europe's most dynamic cities seamless and exciting!
Position: Customer Support Specialist
Location: Lisbon, Portugal
Employment Type: Full-time
Compensation: Competitive base salary plus
- based bonuses.
What Youll Do:
- Provide outstanding support to Polish-speaking customers via phone, email, or chat, addressing inquiries and resolving issues professionally.
- Ensure high customer satisfaction by offering
- oriented assistance and escalating complex cases when necessary. - Maintain accurate records of customer interactions using company systems.
- Collaborate with team members and other departments to enhance service quality and streamline processes.
- Stay informed about company products, services, and policies to deliver accurate information to customers.
- Fluency in Polish (C1 or native level) and proficiency in English (B2 level), both verbal and written.
- Excellent communication and interpersonal skills with a
- focused mindset. - Ability to thrive in a
- paced environment and manage multiple tasks efficiently. - Basic proficiency in Microsoft Office (e. g. , Excel, Word) or similar tools.
- Previous experience in customer support or a related field is a plus but not required.
- Willingness to relocate to Lisbon, Portugal, and work in an
- based environment. - Flexibility to work rotational shifts, including weekends (e. g. , 8-hour shifts between 8 AM and 8 PM).
- Competitive salary and
- based bonuses based on your skills and experience. - Relocation Support: Assistance with visa, flights, and accommodation for candidates moving from Poland or other EU countries.
- Comprehensive paid training to prepare you for success in the role.
- Private health insurance and a public transportation card.
- Access to a Multisport card for fitness and leisure activities.
- A welcoming, international, and inclusive workplace in the heart of sunny Lisbon.
- Opportunities for career growth within a globally recognised company.
Lisbon is a vibrant, multicultural city known for its sunny weather, rich history, and affordable lifestyle. As a Customer Support Specialist, youll enjoy a rewarding career while immersing yourself in Portugal's warm and welcoming culture. Our relocation support ensures a smooth transition, allowing you to focus on your new journey.
Interested candidates are invited to submit their resumes
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
OtherIndustries
Textile Manufacturing
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#J-18808-Ljbffr- Informações detalhadas sobre a oferta de emprego
Empresa: Savior Artigos Texteis Lda Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 10. 7. 2025
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