Polish-Speaking Technical Support Expert In Lisbon Viseu

Polish-Speaking Technical Support Expert In Lisbon
Viseu
Viseu, Viseu District, Portugal

Do you like technical support and new technologies?

If you are motivated, creative, and
- minded, we might have the perfect job for you!

Make a new experience abroad in Lisbon and enjoy a peaceful lifestyle by the beach.

Your responsibilities and impact as a Technical Support Expert:

• Solving technical issues and repairing the online marketing platform in a B2B environment.
• Defining solutions for clients and adjusting existing processes to implement these solutions.
• Utilizing basic coding and diagnostic skills for problem analysis.
• Understanding client goals and providing solutions via chat support.
• Ensuring high customer satisfaction with a focus on quality and results.

Skills, qualifications, and interests needed to succeed:

• Native Polish speaker with good English skills (at least B2 level).
• Bachelor's degree or 2 years of relevant work experience.
• Background in technical support.
• Strategic thinking abilities.
• A drive for excellence and professionalism.
• Team player willing to work with diverse nationalities.

What's in it for you?

• Contract: Fixed-term for one year, renewable annually.
• Working hours: Monday to Friday, 7 am to 7 pm (40 hours/week).
• No weekends required.
• Hybrid work model after training.
• Training duration: 4 weeks.
• Salary options:

- a) Including free accommodation (shared flat, all bills included): 1050€ gross/month.

- b) Without accommodation: 1306€ gross/month.

For international applicants:

• Reimbursement of initial flight costs after 9 months.
• Airport pickup.
• Annual return ticket to your home country (within the EU).
• Assistance with paperwork, opening a bank account, etc. , upon arrival.
• Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
• Opportunities for career development in various paths.

Your Future Company:

Based in Lisbon, the company supports your career growth, language skills, and social integration. It is a multinational organization recognized as one of the top sales and customer service providers worldwide, with a diverse team of over 80 nationalities. Are you ready to add value to their international team? Because they are looking for you!

If this project isn't the perfect fit, explore other customer service opportunities in Lisbon or send us your CV for consideration on future projects.

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