Portugal Customs Team Leader Lisboa

Portugal Customs Team Leader
Lisboa
Lisboa, Lisboa, Portugal

Customs Services Team Lead

The Team Lead of Customs Process Administrator (CPA) is responsible for coordinating and organizing the full range of customs services within a team. This includes order acceptance, registering orders, collecting relevant documents, and overseeing customs clearance and goods release. The role involves extensive internal and external training on customs legislation and foreign trade, along with daily support.

What we offer you

• An exciting opportunity in a
  - paced, internationally growing business environment.
• Work with motivated and diverse colleagues.
• Option to work from home several days per week.
• Attractive compensation package including an annual bonus based on company performance.

Key responsibilities

• Ensure timely and accurate completion of all import/export declarations, transit movements, and manifests.
• Manage financial activities relevant to MCS.
• Meet or exceed customer expectations within compliance controls.
• Monitor team workload, highlight risks, and coordinate with relevant teams for compliance and training needs.
• Approve holiday requests, ensuring adequate staffing.
• Arrange account coverage for unexpected absences.
• Analyze and present data reports to management and stakeholders.
• Review and update operating manuals regularly.
• Identify process waste and implement improvements.
• Support audits and customer meetings.
• Maintain excellent relationships with customers and stakeholders.
• Support growth initiatives and participate in projects.
• Lead or participate in
  - related projects and foster team engagement.
• Act as deputy in the absence of the Customs Manager/Senior Customs Manager.
• Perform any other reasonable tasks assigned by management.

This is how you reach your goal

• Meet or exceed customer requirements.
• Fulfill statutory requirements.
• Achieve
  -
  - year productivity improvements.
• Meet deadlines consistently.
• Support company targets and strategies.

Your profile

Technical Skills:

• Experience with Manifest Platforms / Terminal Systems (JUL)
• Completed Customs Broker Order course - "Estágio Profissional de Acesso a Despachante Oficial”
• Knowledge of Gidwin Customs system, PT Government systems, Outlook, APM Web Mail, and Microsoft Office Suite.
• Ability to update and view data in Maersk and related systems (MODS, Kewill, FACT, GCSS).
• Familiarity with MCS Customs modules and My Learning, Workday.

Soft Skills:

• Strong customer interaction skills with high customer orientation.
• Advanced proficiency in English.
• Supervisory and management skills.
• Team engagement and support capabilities.
• Ability to work under pressure and meet deadlines.
• Excellent communication skills across organizational levels.
• Supportive of company values.

Maersk is committed to diversity and inclusion and is an equal opportunity employer. We support adjustments during the application process and for employment. For assistance, contact accommodationrequests@maersk.com.

About Us

A. P. Moller - Maersk is a global leader in container logistics, operating in 130 countries with approximately 100, 000 employees. We focus on connecting and simplifying supply chains through innovative products and digital services, enabling customers to trade and grow worldwide.