Portuguese Customer Support - Remote from Greece Lisboa

Portuguese Customer Support - Remote from Greece
Lisboa
Lisboa, Lisboa, Portugal

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Portuguese Customer Support - Remote from Greece, Lisbon

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Client:

Planet
Jobs

Location:

Lisbon, Portugal

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c68e91ec99ff

Job Views:

9

Posted:

02. 08. 2025

Expiry Date:

16. 09. 2025

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Job Description:

We connect talented professionals with international job opportunities. Our team provides expert support in job search, visa processes, accommodation, and relocation to ensure a smooth transition abroad. Our mission is to help candidates succeed globally.

Your responsibilities:

• Be the primary point of contact for customer requests, representing JTI, one of the world’s most esteemed companies in the tobacco industry.
• Utilize phone calls,
  - mails and chats in order to provide a seamless customer experience.
• Respond to inquiries about JTI’s products.
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner.
• Turn every customer into a happy customer!

What you will bring:

• Fluency in Portuguese
• Very good use of English – both in written and spoken language
• Work experience as a customer support/customer care representative will be considered an asset
• Highly developed communication skills
• A genuine problem-solving mentality and a deep sense of ownership
• Tech savviness and learning agility

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Fully remunerated training by certified instructors
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas