Portuguese Speaking Customer Experience Lisboa

Portuguese Speaking Customer Experience
Lisboa
Lisboa, Lisboa, Portugal

Role: Customer Experience Executive to be remote working initially and to eventually work in our forthcoming Showroom in Lisbon

Salary: up to 29, 000 Euros

Contract Type – Permanent

The company

Corston Architectural Detail was established by a team of creative designers and engineers with a shared vision to create hand finished architectural details that flow seamlessly from room to room. Our coordinating collections of solid brass switches, sockets, hardware and lighting are made to last.

We've grown quickly and seen huge success in our first five years in the UK an EU. We have ambitious plans to enter more and more new markets. The key to our success lies in our
- quality products and outstanding customer service and operations team who ensure that Corston customers receive a positive, engaging experience every step of the way.

We are opening a Corston Showroom in Lisbon in the near future.

This is a truly exciting opportunity to grow our brand, bring our collections to life and give our trade and retail customers the chance to experience our products in person.

The role

As the Customer Experience Executive you'll be the key player in driving the efforts to quickly establish a strong presence.

We're looking for someone with sales and customer experience who can hit the ground running. You'll be responsible for providing a
- class experience for our B2B and B2C customers, delivering the store customer service and sales strategy and proactively managing the customer experience.

Your responsibilities

• Coordinate the
  -
  - day store operations (opening hours, locking up and staffing)
• Meet with trade customers and grow
  - lasting relationships
• Generate leads, and establish and nurture customer relationships within
• Plan and host
  - store events targeting customers in the interior and property industries. Working closely with the global marketing team, you'll research industry professionals who will bring unique touches to these events

Your skills, qualities and experience

• Excellent verbal and written communication skills in English essential
• Experience working in the interior design industry would be advantageous
• 1 year of customer service experience, retail experience is an advantage
• The ability to build strong relationships with customers
• Flexibility to travel for training

What you can expect from us

• Full training on the brand, products and systems
• An interesting and challenging role with genuine recognition and opportunities for career progression
• A competitive salary
• Staff discount

Job Type: Full-time

Pay: 27, , 000. 00 Euro per year

Work Location: Remote until our showroom opens in Lisbon

Job Type: Full-time

Pay: 27, 000. 00€ - 29, 000. 00€ per year

Application Question(s):

• This role will eventually be based in our forthcoming showroom in Lisbon, do you have your own transport to commute daily?

Experience:

• Customer Service: 1 year (Required)