Portuguese-Speaking Customer Technical Advisor - Greece w/ Relocation (Remote from Greece Possible) Lisboa

Portuguese-Speaking Customer Technical Advisor - Greece w/ Relocation (Remote from Greece Possible)
Lisboa
Lisboa, Lisboa, Portugal

Portuguese-Speaking Customer Technical Advisor - Greece w/ Relocation (Remote from Greece Possible)

Portuguese-Speaking Customer Technical Advisor - Greece w/ Relocation (Remote from Greece Possible)

1 day ago Be among the first 25 applicants

Warm Greece is calling!

Warm Greece is calling!

We are currently seeking Portuguese-speaking candidates interested in joining a customer support project based in Athens, Greece. This opportunity includes the possibility to work remotely from Athens after relocation support is provided.

Position Overview

As a Customer Technical Advisor, you will be responsible for handling customer inquiries and providing technical support. You will assist consumers by phone, ensuring all inquiries are accurately recorded and resolved in line with company standards.

Key Responsibilities

• Respond to customer inquiries via phone, following established processes
• Accurately log customer queries and feedback in the system
• Handle customer complaints according to escalation policies
• Ensure all support requests are addressed within agreed service levels
• Troubleshoot technical issues using available resources
• Provide solutions to common technical questions
  
  

• High school diploma or equivalent
• Native or fluent Portuguese language skills
• Good command of English (minimum C1 level)
• Ability to type at least 20 words per minute
• Strong
  - solving and troubleshooting skills
• Good active listening and communication abilities
  
  

• Paid travel expenses for relocation to Greece
• Two weeks of hotel accommodation provided upon arrival
• Assistance with securing
  - term housing through a real estate agency (no additional fees)
• Renewable 12-month employment contract
• Health coverage and private healthcare plan
• Competitive salary with
  - related bonuses
• Full-time schedule: 40 hours per week (8-hour shifts, 5 days per week)
• Free Greek language lessons
  
  

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Internet Publishing

Referrals increase your chances of interviewing at Aether
Core by 2x

Sign in to set job alerts for “Technical Advisor” roles.

Technical IT/OT Security Consultant - Hybrid

Customer Advisor (French-speaking) - Inbound Sales Tech Industry - Full Remote

Customer Advisor (Italian-speaking) - Inbound Sales Tech Industry - Full Remote

Customer Advisor (German-speaking) - Inbound Sales Tech Industry - Full Remote

Technical Support Specialist - Saas 100% Remote

Technical Implementations Manager - CEMEA

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.