Private Credit- Operations Manager

Private Credit- Operations Manager
Porto
Porto, Porto District, Portugal

Who are we:

Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3, 600 employees, we are focused on increasing the technological capacity of our clients and the digital transformation of their application ecosystems.

We are talent specialists, attracting the best people and combining them with the needs of the most ambitious projects, at the right time. Our success comes from our investments in innovation, our focus on results, and, above all, the guarantee that our people will have happy and rewarding careers.

With over 25 years of solid experience, Neotalent Conclusion has established its presence in key locations, including Lisbon, Porto, and Madrid. The company currently has more than 950 professionals in the different areas in which it operates.

Neotalent, the responsive people.

Find out more about us at http://www.neotalent. pt.

Role Overview:

We are looking for a Private Credit Operations Manager to join one of our biggest clients, a leading global financial institution specialized in asset management and private credit solutions.

If you are looking for an opportunity to lead
- performing teams, contribute to innovative financial services, and make an impact in the private credit sector, this is the ideal project for your career.

Come energize your future with us!

Location: Lisbon (Hybrid)

What you will do:

Monitor and follow up on activity deliverables, define KPIs/KRIs, and ensure SLA compliance.

Manage risk by defining and deploying controls, handling incidents, and supporting audits.

Promote client satisfaction through proactive query management and SLA adherence.

Contribute to transformation initiatives, including efficiency improvements and system implementations.

Foster continuous improvement and best practice sharing across teams.

Drive people development through training plans, feedback, and succession planning.

Support recruitment processes and ensure proper onboarding and training.

What you are like:

Bachelor’s degree in Economics, Finance, or Accounting.

5–7 years of experience in Banking and Financial Operations.

Advanced proficiency in Microsoft Excel, Power
Point, and Word.

Strong leadership and stakeholder management skills.

Fluent in English (mandatory).

Why join us:

Work on challenging projects for big clients.

Learn more about emerging technologies.

Possibility of working remotely.

Design your career plan.

Access to continuous training and certifications.

Evolve through our internal mobility program.

… and much more!