Process Analyst - Global IT Asset Management System Implementation

Process Analyst – Global IT Asset Management System Implementation

As a Process Analyst at Ivy Partners, you will be involved in:

• Designing and documenting new processes and procedures.
• Developing and implementing key performance indicators (KPIs).
• Utilizing tools such as Service
  Now, Power
  Bi, and Jira for process management and reporting.
• Providing comprehensive support to the Global Process Owner in process design and signoff.

About You

You are our ideal candidate if you:

• Have 6+ years of professional experience in a similar role.
• Possess expertise in using tools like Service
  Now, Power
  Bi, and Jira.
• Are skilled in creating and managing workflows and process diagrams, ideally with Visio.
• Have a proven track record in process analysis and delivering impactful project outcomes.

Why Join Ivy Partners?

• We offer a supportive environment where everyone is valued, with training opportunities and career advancement both in Switzerland and internationally.
• Working with us means building a relationship based on transparency, professionalism, and commitment.
• We combine technology and creativity to achieve impactful digital transformations.
• The collective is at the heart of our actions, and we strive to create a positive impact.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: IT Services and IT Consulting