Process Mapping & Improvement Expert Braga

Process Mapping & Improvement Expert
Braga
Braga, Braga, Portugal

Position Summary

Location: Braga/Lisbon (Portugal)

Company: Nestlé Business Services (NBS)

Full-time/Hybrid mode

Fluent in English

About Us

Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM, and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals passionate about digital innovation and driving continuous improvement processes across the globe.

We seek talents eager to learn, team players,
- savvy, with an entrepreneurial mindset, and capable of thriving in a
- paced, dynamic environment.

If this describes you and you wish to join a business where you can truly add value, consider joining NBS! At Nestlé Business Services, diversity and inclusion are core values. If you have any special needs, we will adapt your position accordingly.

Position Summary

As a Process Mapping & Improvement Expert, you will lead initiatives in process mapping and improvement, supporting clients to identify focus areas for enhancement. You will manage continuous improvement projects, focusing on simplifying, standardizing, and digitalizing activities to boost operational efficiency.

A Day in the Life

• Understanding and addressing client needs effectively.
• Leveraging team expertise in process simplification and improvement using Continuous Improvement Methods & Tools (Lean and BPM).
• Optimizing workflows based on client requirements, with a focus on digitalization, streamlining, and standardization.
• Conducting process mapping (AS IS and TO BE).
• Facilitating meetings to identify gaps and improvement opportunities.
• Applying solutions focused on productivity, digital services, and automation of repetitive processes.
• Managing projects and monitoring continuous improvement indicators.
• Reducing waste through Lean methodologies.

What Will Make You Successful

• Mandatory background in Finance.
• Practical experience with BPMn and tools like Bizagi, Visio, or similar.
• Proficiency in Microsoft Office (Word, Excel, Power
  Point).
• Project leadership skills, including planning, progress management, barrier removal, change management, conflict resolution, and consensus building.
• Ability to identify root causes of pain points and establish improvement opportunities.
• Experience in mapping and redesigning processes with tangible productivity or business value gains.
• Strong organizational and workshop facilitation skills.
• Effective communication skills.
• Minimum of 3 years in Continuous Improvement, Lean, or DMAIC projects.

What We Offer

At NBS, we value our talents and strive to keep our teams engaged and performing at their best, supporting personal development and
- life balance. Joining us offers:

• Development in Nestlé’s Shared Services Business.
• Exposure to a culturally diverse team.
• Local and international opportunities.
• Flexible working environment.
• Engagement and wellbeing activities.
• Competitive salary and annual bonus based on performance.
• Meal allowance card.
• Flexible Benefits tailored to your needs.
• Access to the Nestlé Club with discounts at various partners.
• Free coffee at the office.
• Employee discounts.
• Company equipment aligned with professional needs.
• Medical support available in Lisbon.
• E-learning courses and training programs.
• Career progression and international opportunities.