Product Analyst Lisbon, Portugal Lisboa

Product Analyst Lisbon, Portugal
Lisboa
Lisboa, Lisboa, Portugal

Go
Cardless is a global bank payment company. Over 100, 000 businesses, from
- ups to household names, use Go
Cardless to collect and send payments through direct debit,
- time payments and open banking.

Go
Cardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2, 500 banks, we help our customers make faster, more informed decisions.

We are headquartered in the UK, with additional offices in Australia, France, Ireland, Latvia, Portugaland the United States.

At Go
Cardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help!

And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!

The Role

At Go
Cardless we analytics is at the core of everything we do and drives business performance through data insight. As part of this role, you will play a critical role partnering closely with stakeholders across the business (including product, operations, marketing, and commercial teams) in order to deliver actionable insights to influence decisions at every level of the organisation. The role is focussed on identifying value and driving change throughout the business derived from insights. Your insights will be turned into actions that will help drive the future of Go
Cardless. You will act as the bridge between the data, technical and business stakeholders informing strategic plans and will own and evolve a suite of reports designed to give a wide range of stakeholders access insights.

What excites you

• You’re a
  - starter who proactively seeks out ways to improve data capabilities at Go
  Cardless and generates insights that help product teams uncover new opportunities.
• Define key success metrics and track KPIs so the teams can track progress and discover new hypotheses
• Work closely with leads across the business to influence their roadmaps to drive change through
  - led insights and recommendations
• Acting as a mentor to guide other members of the organisation to become data driven, building data models & demonstrate storytelling ability in order to drive strategic product & commercial decisions
• Define how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters
• Continuously innovate on the practices and the tools we rely on to deliver the right insights at the right decision points Analysis (SQL), Visualisation (Looker), Tracking (Amplitude), Automation (Python), AI (Gemini)

What excites us

• You have a background working in similar fast paced teams and are great at communicating insights to a range of audiences, including senior stakeholders, to drive
  - informed decisions.
• You are a
  - starter, focused on results, with a demonstrated background in using analytics to drive insights that can be translated into actions
• You are an excellent communicator, able to form your own opinions and effectively articulate them to win colleagues round to your way of thinking.
• You are
  - oriented and able to own projects from start to finish. You are comfortable motivating stakeholders across the business and negotiating timelines to unblock yourself and make things happen!
• You have extensive experience with data visualisation tools mentioned above and develop compelling visualisations which drive decision making and business understanding
• You have advanced SQL skills and intermediate Python/R skills & have experience leveraging AI capabilities to enhance data analysis, automate tasks, and improve
  - making processes

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

The Good Stuff!

• Wellbeing: Dedicated support and medical cover to keep you healthy.
• Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period.
• Hybrid Working: Our hybrid model offers flexibility, with
  - office days determined by your team.
• Equity: All permanently employed Gee
  Cees get equity to share in our success.
• Parental leave: Tailored leave to support your life's great adventure.
• Time Off: Generous holidays, 3 volunteer days, and 4 wellness days annually.

Life at Go
Cardless

We're an organisation defined by ourvalues ; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the Go
Cardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the payment network of the future, and to achieve our goal, we need a diverse team with a range of perspectives and experiences. As of July 2024, here’s where we stand:

• 45% identify as women
• 23% identify as Black, Asian, Mixed, or Other
• 10% identify as LGBTQIA+
• 9% identify as neurodiverse
• 2% identify as disabled

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest
D&I Report

Sustainability at Go
Cardless

We’re committed to reducing ourenvironmental impact and leaving a sustainable world for future generations. As
- founders of the Tech Zero coalition , we’re working towards a climate-positive future. Check out our sustainability action plan here.

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Cardless? Get future opportunities sent straight to your email.

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UNITED KINGDOM - Demographic Questions

We're committed to making Go
Cardless a place where everybody can thrive regardless of their background. Championing a diverse, inclusive workplace underpins our mission to build the world’s bank payment network.

We continually measure our efforts to ensure we're on track, and that's where you can help. The questions below are optional but we'd appreciate you answering them. It's completely anonymous so your answers CANNOT be linked to you individually. They also don't have any impact on the hiring decisions we make.

Want to find out more about D&I at GC? Take a look here.

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