Product Manager (B2B Saas, UX) Lisboa

Product Manager (B2B Saas, UX)
Lisboa
Lisboa, Lisboa, Portugal

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⛰ Our Company
Trusted Family is the leading communication and governance platform for family businesses. It was founded 15 years ago by two Next Gens of very large European Families (Aliaxis and Solvay). Since then, more than 200 family enterprises spanning 35 countries have joined us, many of them being behind Fortune 500 companies, including Michelin, Yves Rocher, and Vermeer. Our platform allows family businesses to have a centralized tool to communicate, organize events, streamline the education of the Next Generations, browse through the family tree, and more. Our mission is to be the technology that unifies family enterprises across generations.
We have just launched our brand new product, making it more exciting than ever to join us and bring Trusted Family to the next level of growth and development.
Our Culture
Trusted Family operates as a hybrid company operating from three Hubs: Lisbon , Austin and Brussels. We hire smart, autonomous, and driven individuals who are passionate about what they do and convinced about the impact we have on the families we serve. We gather all together at least once a year during a memorable Company Offsite (this year in Morocco!) and have many occasions to meet in our regions during industry events or client conferences that we organize.
More info here: Playbook
Clarity and Openness : We maintain transparency and collective ownership across the team.
Flexibility and Market-Driven : We adapt to market needs, ensuring our solutions are relevant and impactful.
Team Spirit and Professionalism : We blend a collaborative work environment with professional growth.
User-Centric Approach : We prioritize our users' needs and feedback in every feature we develop.
Commitment to Excellence : We strive for continuous improvement and
- quality deliverables.
  The Role
We are seeking a Product Manager with strong UX & product design skills and a strong interest in leveraging AI technologies. In this role, you will support the execution of the product strategy defined by our Head of Product. You will build
- centric solutions and manage the product lifecycle from discovery through delivery. You will identify customer needs, prioritize initiatives, and collaborate closely with design, engineering, and business stakeholders to deliver outstanding digital experiences.
The role is based in Lisbon, Portugal, facilitating regular
- person collaboration and hybrid working flexibility.
Key Responsibilities
Collaborate with the Head of Product to support product direction and priorities.
Analyze and triage feature requests to identify recurring user needs and inform roadmap planning.
Conduct user research (interviews, analytics) to understand customer pain points and validate ideas.
Work closely with product designers and engineers to develop and deliver intuitive,
- centric features.
Follow up on bugs, clarify scope, and ensure effective coordination with engineering for resolution.
Support quality assurance by testing features, identifying inconsistencies, and validating fixes.
Contribute to the discovery and implementation of innovative solutions, including the use of AI tools.
Perform market and competitor analysis to uncover new opportunities and support prioritization.
Skills and Experience
Minimum 3 years of experience in product management with a strong focus on UX and digital product design.
Proven ability managing products through full development cycles, from research to launch.
Skilled in user research methodologies such as interviews and
- driven analysis.
Experience working within Agile methodologies in
- functional teams.
Excellent communication and stakeholder alignment skills.
Fluency in English.
Bonus Qualifications
Experience in product management for B2B Saa
S products.
Familiarity with technical aspects of product development.
Hands-on experience using AI tools for product enhancement or innovation.
Personal Attributes
Autonomous yet highly collaborative.
Commitment to shared objectives and individual accountability.
Pragmatic,
- focused approach with a strong execution mindset.
Open-minded and receptive to constructive feedback.
Driven by continuous learning and professional growth.
❓Why join Trusted Family
Long-term vision and commitment to meaningful, enduring software.
Annual personal development budget for conferences and training.
Mature, balanced team culture that avoids burnout.
Regular team celebrations and recognition.
Yearly
- wide gatherings to build strong team bonds.
Competitive compensation and benefits package.
How to Apply
To apply for this position, please provide the following:
An
-
- date CV detailing relevant experience and skills.
A cover letter or statement explaining your motivations, why you’re interested in the role, and how your experience aligns with our needs.
✔ Application Process
Interview with Pedro, Head of Product.
Interview with Bert, our CTO.
Case study.
Final interview with Edgar, our CEO.
Reference checks.
Formal Job Offer.