Product Manager (Enterprise Data & Analytics)

Product Manager (Enterprise Data & Analytics)
Lisboa
Lisboa, Lisboa, Portugal

Product Manager (Enterprise Data & Analytics) page is loaded## Product Manager (Enterprise Data & Analytics)remote type: In Officelocations: Lisbon, Portugaltime type: Full timeposted on: Publié aujourd'huijob requisition id: R32641## Job Description
Our business relies on multiple
- party applications embedded within our customer data flows, each generating unique and valuable data. We need a leader to own, manage, and scale these data integrations, making them useful and accessible for analysts and applications alike. **What you'll do every day:*** Take full ownership of the customer data lifecycle from
- party applications, overseeing everything from data ingestion to integration and
- user consumption. * Collaborate closely with business teams, product owners, analysts, engineers, and other stakeholders to understand and translate data needs into practical, scalable solutions. * Prioritize and manage data integration requests, developing processes to meet demand efficiently. * Champion integration solutions to ensure they deliver value, maintain data quality, and evolve with business needs. * Engage users proactively to anticipate their needs and drive deeper insights. * Maintain strong data hygiene, governance, and management practices. * Develop operational playbooks and runbooks to ensure consistency, scalability, and resilience across data pipelines. * Develop and implement automated validation and transformation processes to scale the reporting layer effectively. * Communicate progress and updates clearly to both technical and
- technical audiences. * Own and manage the Agile development process for your data product initiatives, including maintaining Jira scrum boards, facilitating sprint planning, tracking progress, and coordinating
- functional team collaboration. * Own and maintain a transparent and actionable product roadmap. **What you bring to the role:*** A highly
- motivated,
- oriented leader passionate about driving impactful data products. * Exceptional communication skills with the ability to listen deeply, understand diverse business requirements, and translate them into actionable data solutions. * Proven track record collaborating across multiple teams and managing complex project intake, blockers, and delivery workflows. * Experience managing Agile workflows, including running scrums, managing sprint boards, and using Jira (or similar tools) to track progress and facilitate team collaboration. * Experience documenting schemas, data models, and data dictionaries thoroughly. * Strong
- oriented mindset and organizational skills to manage multiple stakeholders and priorities effectively. * Hands-on experience with relational and columnar databases (e. g. , Snowflake). * Deep understanding of data modeling, data architecture, design patterns, and integration strategies. * Intermediate to advanced SQL skills with comfort working on structured data,
- relationship diagrams, and analytical database concepts. * Familiarity with major Saa
S platforms (e. g. , Salesforce, Zuora, Oracle, Adobe) and related data import/export concepts. * 7+ years of total professional experience, including at least 4 years in data product management or a similar role. Our ideal candidate has prior experience in data engineering and has transitioned into data product management, combining technical expertise with product leadership. * Bachelor’s Degree or equivalent
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific
- office schedule is to be determined by the hiring manager. **The intelligent heart of customer experience**Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any
- employment testing, or otherwise participate in the employee selection process, please send an
- mail to peopleandplaces@zendesk.com with your specific accommodation request.

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