Product Manager - Mobile and Terminal Solutions Porto

Product Manager - Mobile and Terminal Solutions

Join to apply for the Product Manager - Mobile and Terminal Solutions role at Global Blue.

At Global Blue, we firmly believe that enhancing the shopping experience drives performance. Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business. As a technology partner, we lead our industries with innovative technology and
- driven insights, bringing value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our
- purchase solutions also cater to the needs of over 47m
- commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23.

Our diverse community of over 2, 000 employees represents more than 80 nationalities across 53 countries. We cultivate a culture of empowerment, encouraging our teams to collaborate and support one another. Together, we innovate, create, and strive towards a brighter future for the businesses we serve. With Global Blue, enjoy the journey.

What you will do. A glimpse in your role:

We are looking for a senior Product Manager who will bring our mobile and
- based solutions to the next level by improving user experience, simplifying integrations with external parties, optimizing configurations and operational maintenance. This role focuses on technical product management including stakeholder management, road mapping, requirements analysis, data analysis, and shaping technical solutions collaboratively with subject matter experts and the development team.

Your responsibilities include:

• Stakeholder Management: engage with stakeholders to gather feedback, manage expectations and communicate progress. Ensure transparency and alignment between technical teams and business units.
• Product Strategy and Road mapping: build and maintain the product roadmap, ensuring alignment with business goals and stakeholder needs. Contribute to the vision and product strategy.
• Requirement Analysis: conduct detailed analysis of business requirements, translating them into technical specifications and user stories. Ensure that all stakeholders’ requirements are understood and addressed.
• Solution Shaping: collaborate with subject matter experts, solution architects and development team to design and shape software solutions based on analysis results. Ensure solutions are scalable, reliable and aligned with the overall product strategy.
• Agile Development: act as Product Owner in a scrum setting, managing the product backlog, prioritizing features, and ensuring timely delivery of
  - quality components. Participate in sprint planning, reviews and retrospectives.
• Documentation and Training: ensure comprehensive documentation of the product features, functionalities and processes. Provide training and support to users and other stakeholders as required.

Requirements and qualifications

• 7+ years of experience in a similar Product Management position working with mobile and POS terminal applications.
• Bachelor’s degree in Computer Science, Information Technology, Engineering or a related field; a master’s degree is a plus.
• Certified Scrum Product Owner (CSPO) or similar agile certifications are preferred.
• Experience with managing products which are a combination of software and hardware (e. g. PAX terminal with
  - installed applications).
• Experience with terminal management systems.
• Ability to adapt to changing business needs and priorities, comfortable working in a dynamic and
  - paced environment.
• Proactive and
  - oriented with a focus on continuous improvements and innovation.
• Attention to details, ensuring the accuracy and quality of work.

Together, we go further

At Global Blue, we believe that great work happens when talented people come together in a supportive and inspiring environment. Here’s what you can look forward to:

• A role in a fast-growing, international company.
• Opportunities for professional development and career growth.
• A truly multi-cultural workplace, collaborating with colleagues from around the world.
• Inspiring team members and a dynamic,
  - thinking culture.
• A range of employee benefits, including: employee referral program,
  - building activities & events, annual Christmas Party and more.

At Global Blue, we foster career growth through internal mobility, a multicultural environment, and an Agile Working Model that supports
- life balance and team spirit. Committed to sustainability, we prioritize positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we focus on client satisfaction, collaboration, innovation, and value creation. As forward thinkers, we embrace open dialogue, continuous learning, and shared success to shape the future while delivering tangible results.

Feels like you? Explore further!

Let’s write the future together: apply now.

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