Product Manager

Product Manager
Lisboa
Lisboa, Lisboa, Portugal

About the Role
We are looking for a strong Ed
Tech Product Manager who will take ownership of our educational product and scale it to international markets. You will own the entire educational ecosystem
-
- end: from customer experience to product expansion. Scope of responsibility:Product ownership and evolution of our educational system
Launch and adaptation for international markets (Europe: Finland, Germany)Optimization of the customer experience (500+ students completed the program)Collaboration with a team of 50+ people (mentors, curators, assistants)Direct reporting to the CEOKey Responsibilities
International Product Expansion (40%)Adapting the product for the new market:Localize the program
Find and hire local mentors
Adjust pricing and packaging for European purchasing power
Ensure technical compliance — GDPR, VAT, platform adaptation
Go-to-market preparation:Create marketing materials
Adapt success stories and case studies
Build
-
- market strategy for each country
Customer Experience Optimization (30%)Analyze & improve the customer journey:Identify friction points,
- offs, confusion
Simplify and shorten the client pathway
Unify fragmented touchpoints into a streamlined system
Remove unnecessary steps
Data-driven improvements:Track core metrics: completion rate, satisfaction, time to offer
Identify bottlenecks and improvement opportunities
Test hypotheses, implement changes, measure impact
Reduce operational costs:Automate manual processes where possible
Optimize the ratio of mentors/curators/assistants
Reduce cost of delivery without reducing quality
Education Content Development (20%)Work with
- matter experts:Hire mentors for new markets
Coordinate content creation
Ensure content quality and relevance
Instructional design:Build structured learning paths (junior / mid / senior)Develop curriculum materials, workshops, resources
Format content for different formats (video, text, interactive)Product Operations & Processes (10%)Operational process setup:Document all program processes
Create SOPs for mentors and curators
Improve
- team workflows
Team coordination:Work with a product & delivery team
Align product with marketing, sales, ops
Serve as the key link between CEO and execution teams