Product Manager - Website Experience (US/Europe, Remote) Lisboa

Product Manager - Website Experience (US/Europe, Remote)
Lisboa
Lisboa, Lisboa, Portugal

Location: Remote, US/Europe | Full-time

About Web
Pros

Web
Pros is committed to empowering businesses worldwide through
- edge solutions in web hosting, billing automation, infrastructure, server management, and online marketing. Since our founding in 2017, we’ve rapidly grown into a global leader, expanding our robust portfolio to include
- defining brands such as c
Panel & WHM, Plesk, WHMCS, Solus
VM, NIXStats, XOVI, Social
Bee, and Sitejet.

Today, we power 85 million+ websites across 900, 000+ servers worldwide, backed by a 600+ strong team of dedicated professionals spanning multiple continents. At Web
Pros, we embrace a fully remote, borderless workplace with a focus on flexibility, autonomy, and
- life balance. Whether you prefer working from a bustling city hub or a quiet home office, we enable our teams to thrive from anywhere while staying deeply connected through our strong collaborative culture.

Your Role

Hi, I’m Hendrik, Director of Product Management (Website Experience) here at Web
Pros—and your future manager. I’ve built my career at the intersection of product management, marketing, and sales,
- founding ventures that were later acquired by hosting industry leaders. With a degree in Business Information Systems, I thrive in strategic roles and love driving innovation. My “do-it-for-me” web design business transformed into Sitejet, which is now fully integrated into both c
Panel and Plesk—empowering web professionals around the world to build better websites. I’m deeply committed to excellence and the continuous evolution of our products. In my role, I oversee the entire Website Experience division, including the Sitejet website builder, Site Quality Monitoring, and all other website tools in c
Panel & Plesk. I look forward to working together to push our product suite to new heights.

We’re now hiring a Product Manager to leverage Plesk and c
Panel as strategic platforms to drive the adoption of our solutions and boost revenue growth. Our core mission is to provide a suite of robust tools and functionalities that cater to a diverse audience, enabling everyone—from beginners to seasoned developers—to seamlessly build and manage websites and web applications. You’ll be working across both ecosystems, aligning with internal stakeholders and external platform teams to shape
- impact solutions.

The biggest challenge in this role? Navigating the technical depth of c
Panel and Plesk while coordinating with platform teams you don’t directly manage. You’ll need to align roadmaps, manage dependencies, and work through adoption resistance from partners. With development resources still being clarified, you’ll need to operate with agility, creativity, and a clear sense of strategic priorities. You’ll be expected to lead discovery, validate solutions with partners, and build compelling use cases that make integration a
- brainer.

You’ll thrive here if you’re comfortable working across technical boundaries, influencing without authority, and engaging deeply with hosting providers. If you enjoy solving
-
- market challenges, documenting real customer workflows, and translating partner needs into product wins—this is your space.

You might struggle here if you don’t have practical experience with c
Panel or Plesk. You’re uncomfortable working without direct control over development teams. You lack experience partnering with hosting providers or navigating adoption barriers. You prefer highly structured environments with clearly defined resources from the start.

This is a critical role for someone who understands the web hosting ecosystem and is ready to lead with focus, creativity, and resilience. You’ll bridge the gap between product vision and platform reality—ensuring our tools integrate smoothly into complex hosting environments. This is a
- on,
- impact role where your ability to align with partners, navigate technical platforms, and drive adoption will directly influence our revenue and market position. If you’re excited to work at the intersection of product development, platform partnerships, and user experience, we’d love to hear from you.

Below, you’ll find everything you need to decide if this role is right for you—from our team culture and working rhythms to the detailed responsibilities, qualifications, and interview process. We believe in transparency and want you to have a clear, inside look at what it’s like to shape the future of website experience at Web
Pros.

Your Impact In The First 180 Days

We don’t believe in endless checklists of requirements. Instead, here’s what success looks like in your first 6 months:

• 30 Days
• Get up to speed on c
  Panel and Plesk platforms, including their technical architecture and key features
• Meet with internal teams and external c
  Panel/Plesk partners to understand current collaboration processes
• Review existing product offerings, adoption metrics, and partner feedback
• Identify immediate gaps in partner engagement and integration readiness
• Begin building relationships with key stakeholders across engineering, sales, and partner teams
• 60 Days
• Develop a detailed plan to address partner adoption challenges and streamline user onboarding processes
• Collaborate with UX design and engineering to start defining priority features and improvements
• Conduct customer and partner interviews to gather deeper insights on pain points and opportunities
• Establish communication and alignment routines with c
  Panel and Plesk platform teams
• Begin drafting product roadmaps that reflect realistic timelines and resource availability
• 90 Days
• Launch initial product enhancements or pilot programs aimed at increasing partner adoption
• Implement user testing sessions and iterate on solutions based on feedback
• Work closely with Sales and Partner Enablement to support
  -
  - market efforts
• Monitor progress against roadmap milestones and adjust plans as needed
• Identify and escalate any resource or dependency risks impacting delivery
• 180 Days
• Demonstrate measurable improvements in partner adoption and integration success
• Scale successful pilots and roll out expanded features to broader hosting provider audiences
• Refine
  - term product vision in collaboration with platform partners and internal stakeholders
• Optimize
  - functional processes for ongoing collaboration and feedback gathering
• Establish yourself as the
  - to expert for c
  Panel and Plesk product strategy within the organization
  
This roadmap lays out the critical milestones and focus areas that will set you up for success. By the end of your first six months, you’ll have established yourself as a key driver of product adoption and partner success across the c
Panel and Plesk platforms. You’ll be leading strategic initiatives with clear roadmaps, fostering strong
- organizational relationships, and continuously improving how our solutions deliver value to hosting providers and end users.

You’ll Thrive Here If You


• Have strong
  - on experience with c
  Panel and Plesk and understand their ecosystems deeply
• Are confident working
  - functionally with internal teams and external platform partners
• Enjoy solving adoption challenges by creating clear value propositions and enabling partners effectively
• Can translate technical customer feedback into actionable product improvements
• Are comfortable operating with agility in ambiguous environments and managing dependencies without direct control
  
  
You Might Struggle Here If You


• Prefer working on a single product or within a narrowly defined scope without external collaboration
• Need detailed,
  - down instructions for daily tasks or find it hard to prioritize without clear guidelines
• Avoid collaborating across engineering, sales, and external partners to solve complex challenges
• Expect full control over all resources and dependencies
• Lack practical experience with c
  Panel or Plesk or struggle to influence
  - party teams without direct authority
  
  
How We Work


• Team & Workflow: You’ll partner closely with
  - functional teams including design, engineering, sales, and key stakeholders to brainstorm, refine, and align on product ideas and initiatives. Own the full product management workflow—from customer and market research (analyzing feedback, conducting interviews, monitoring trends) to prioritizing features and managing resources, ensuring everything stays aligned with the overall product vision and business goals.
• Collaboration & Ownership: Operate in a
  - friendly, asynchronous communication environment using Slack and Confluence. Participate in regular
  - team syncs (alignment meetings) to maintain transparency and adapt plans responsively to shifting priorities and resource constraints. You’ll also lead
  - centric design and testing efforts, creating customer journey maps and conducting user testing sessions to validate concepts and identify pain points.
• Tech Stack & Tools: Leverage a suite of collaboration, planning, and analytics tools including Confluence, Jira, Trello, Figma, Miro, Mixpanel, Slack, and Microsoft Office (Word, Power
  Point, Excel) to facilitate effective communication, documentation, and
  - driven
  - making. The specific tech stack may vary depending on the product stream and team you’re working with, allowing flexibility to use the most appropriate tools for each context.
• Cloud & Infrastructure: Our infrastructure leverages scalable cloud platforms combined with managed services to support high availability and secure operations. Dedicated Dev
  Ops and engineering teams handle infrastructure management, monitoring, and optimization. As a Product Manager, you stay closely aligned with these teams to understand infrastructure dependencies and constraints that impact product planning and delivery.
• Testing & Quality: User-centric design and testing are embedded in the product lifecycle. You’ll lead initiatives involving customer journey mapping and user testing sessions to validate product concepts and uncover pain points, ensuring solutions meet user needs before full release.
• Releases & CI/CD: We employ a hybrid release model, balancing scheduled weekly or monthly releases with continuous deployment for rapid iteration. Engineering teams own the CI/CD pipelines, automated testing, deployment processes, rollbacks, and hotfixes. Product Managers coordinate release schedules and communicate timelines to stakeholders, ensuring smooth delivery and alignment with business priorities.
  
  
Our Culture

Web
Pros is built on diversity, not just in principle but by design. We’ve grown through acquiring
- leading brands, bringing together teams from 42+ nationalities, 20+ countries, and 10+ brands. Instead of enforcing a
-
-
- all culture, we embrace unique perspectives, different working styles, and localized expertise to drive global innovation.

We are a fully remote,
- friendly company where transparency, open communication, and collaborative
- solving define how we work. Whether you thrive in the fast pace of a startup or the stability of an established product, Web
Pros offers a dynamic, evolving career journey that you can shape based on your strengths.

We are committed to fostering an inclusive, equitable workplace where every team member feels valued, heard, and supported because our diversity is our strength.

Compensation & Benefits

We believe benefits go beyond just perks. At Web
Pros, we invest in your growth, flexibility, and
- being, so you can do your best work and build a meaningful career. While we strive to provide equal global benefits for all team members, some may vary by location, and we’ll clarify the details with you during the interview process.


• Competitive salary
• Remote-first flexibility: Work from anywhere in US/Europe (or hybrid in available offices).
• Health Insurance: public or private coverage, depending on your location.
• Paid Time Off: Number of days depending on your location.
• Development Budget: Annual personal growth allowance.
• Learning Support: Udemy subscription & peer learning.
• Public Transport & Meal Vouchers: Location-dependent benefits.
• Team Culture: Regular team and
  - site company events.
  
  
Your Hiring Experience

Hi, I’m Florian, your Talent Partner for EMEA at Web
Pros. I’ll guide you through the interview process, ensuring a clear, transparent, and meaningful experience. Before moving into talent and culture, I was a software engineer, so I understand what it’s like to navigate technical hiring. My goal is to make this process a genuine,
- way conversation where you feel informed, valued, and empowered to make the best decision for your career.

Hiring is about relationships, not just resumes. You can expect honest, constructive feedback at every step, and I welcome yours as well. No matter the outcome, I want this to be a positive and insightful experience. If you’d like to connect, feel free to reach out on Linked
In.

Interview Process


• Screening Interview (30 min): An informal conversation with Florian (Talent Partner) designed to get to know you better. We’ll discuss your background, motivations, and career aspirations while providing a clear overview of Web
  Pros, the team structure, and what you can expect throughout the hiring process. This is your chance to ask questions and ensure the role aligns with your professional goals.
• Technical Assessment: A practical evaluation of your
  - on experience with c
  Panel and Plesk, as well as your product thinking and
  - solving skills.
• Panel Interview (60-90 min): A comprehensive discussion with key team members to assess your technical expertise,
  - reliance, and fit within the team. This stage includes a deep dive into product strategy, stakeholder management, and
  - functional collaboration. You’ll also face
  - specific technical questions related to c
  Panel and Plesk, and engage in a case study discussion focused on product strategy and roadmapping. Behavioral and cultural fit will be evaluated through STAR-based questions. Additionally, there will be a brief session exploring your experience with partner collaboration and
  -
  - market initiatives.
• Offer Talk (30 min): A final conversation with Hendrik and Florian to review the offer details, address any remaining questions, and discuss next steps.
  
  
Our Commitment To a Diverse & Inclusive Culture

At Web
Pros, we want every team member to feel excited to bring their full, authentic self to work. Our strength lies in the diversity of our people, with different backgrounds, perspectives, and experiences driving innovation and making us stronger together.

We are committed to ensuring equitable opportunities, pay, and support for all employees, regardless of identity, background, or circumstances. We foster a culture of belonging, respect, and psychological safety, where everyone feels valued, heard, and empowered to contribute meaningfully and grow.

Discrimination of any kind, including sexism, racism, xenophobia, homophobia, transphobia, ableism, and ageism, has no place here. By embracing differences and championing inclusivity, we create an environment wher