Product Owner (Costumer Portal)

Product Owner (Costumer Portal)

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Syffer is an
- inclusive consulting company focused on talent, tech and innovation. We exist to elevate companies and humans all around the world, making change from the inside to the outside.

We believe that technology + human kindness positively impacts every community around the world. Our approach is simple; we see a world without borders and believe in equal opportunities. We are guided by our core principles of spreading positivity, good energy and promoting equality and care for others.

Our hiring process is unique! People are selected by their value, education, talent and personality. We don’t present ethnicity, religion, national origin, age, gender, sexual orientation or identity.

It’s time to burst the bubble, and we will do it together!

What You’ll Do

• Own the Customer Portal product for Germany and Austria, driving its vision, strategy and roadmap;
• Lead ideation, validation and prioritization of new features in collaboration with internal stakeholders and customers;
• Create and deliver a value‑driven product roadmap, ensuring alignment with company objectives;
• Oversee the replacement and modernization of legacy systems, establishing a robust digital foundation;
• Collaborate continuously with other product teams to ensure integration and consistency across platforms;
• Promote agile principles (Scrum, Kanban), encouraging innovation and continuous improvement within the team;
• Represent customer needs within the organization and ensure exceptional digital user experience;
• Travel periodically (6‑8 times per year) to Germany for workshops and stakeholder alignment;
• Hybrid work model.

What You Are

• Proven experience as a Product Owner, preferably in digital platforms, e‑commerce portals or customer‑facing applications;
• Strong value creation mindset, focusing on tangible business impact;
• Solid understanding of frontend development and API integration;
• Experience working in heterogeneous system landscapes and B2X environments;
• Proficiency in agile methodologies (Scrum, Kanban) and tools such as Jira and Confluence;
• Excellent communication and stakeholder management skills;
• Curiosity and drive to understand the German and Austrian parcel logistics markets;
• Fluent English (C1) both written and spoken; German is a plus;
• Availability to travel to Germany regularly (approx. 6‑8 times per year);
• Nice to have: Previous experience in the logistics sector.

What You’ll Get

• Wage according to candidate’s professional experience;
• Remote work whenever possible;
• Health insurance allocation from the beginning of employment;
• Delivery of work equipment adjusted to the performance of functions;
• And others.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Product Management and Marketing

Industries

IT Services and IT Consulting

Work together with expert teams on projects of large magnitude and intensity, long term with our clients, all leaders in their industries.

Are you ready to step into a diverse and inclusive world with us?

Together we will promote uniqueness!

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