Product Owner - Manager Device Care Services LISBOA, Portugal Repair Services Posted 5 hours ago Lisboa

Product Owner - Manager Device Care Services LISBOA, Portugal Repair Services Posted 5 hours ago
Lisboa
Lisboa, Lisboa, Portugal

Hybrid## Product Owner - Manager Device Care Services
LISBOA, Portugal## **Join Us**At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. You will be responsible for the connection between the operator and the telecommunications equipment manufacturers and all entities that make up the operator's
- sales/repair ecosystem, with the aim of ensuring an excellent customer experience after the product purchase. * After sales for mobile and fixed devices* Relation between operator and different device suppliers* Implement and grow after sales as a service (as a revenue stream)* Cost optimization for after sales and owner of after sales P&L* Drive implementation and grow of after sales as a service with MKT and Retail teams## **Who you are*** Bachelor/Master in Business, Engineering, Logistics, or related fields* Proven experience in
- sales or
- sales functions, preferably in the telecommunications or retail sector* Ability to analyze the market, identify opportunities, and design innovative repair services* Experience in building business cases, including feasibility analysis, revenue and cost projections, and KPI definition* Strong understanding of mobile device and/or consumer electronics repair processes* Experience managing the full lifecycle of products/services, from concept to
- store implementation* Negotiation and partnership management skills with international manufacturers and technical centers* Dynamic profile,
- oriented, and innovative* Communication, organization, and
- solving skills* Knowledge of customer relationship management (CRM) tools, data analysis, and other specific
- sales tools* Proficiency in Portuguese and English. We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to for guidance. Together we can. Top skills
Business and Commercial Acumen

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