Production Support Engineer

Production Support Engineer
Porto
Porto, Porto, Portugal

We are strengthening our Production Support Engineer team, responsible for the exploitation, automation, industrialization, and continuous evolution of critical applications in production environments. We are looking for a highly technical professional with strong autonomy and experience in complex,
- criticality environments.

? Key Responsibilities

• Follow-up and coordinate changes and technical operations (including electrical shutdowns, server relocations, etc. ).
• Draft, update, and maintain operational procedures and technical instructions.
• Document application components and operations: software architecture, technical architecture, procedures, supervision requirements, etc.
• Build, package, and deploy new versions of applications.
• Manage and optimize job scheduling and batch orchestration.
• Execute the commissioning of new application versions in collaboration with development, maintenance teams, and technical teams (Systems, Databases, Middleware, Networks).
• Contribute to incident resolution in production environments.

? Required & Preferred Technical Skills

Required

• Strong experience in Windows environments
• Strong experience in Unix environments
• Scripting expertise: Shell (KSH) and Power
  Shell
• Knowledge of Oracle databases
• Experience with CI/CD tools: Jenkins, Jira, Confluence

Preferred / Nice to Have

• Experience with BMC Control-M or other industrial schedulers
• Knowledge of Micro Focus CSA (HCM)
• Familiarity with Python

? Role Context

This position is part of the Dev
Ops System Team within the production engineering branch, handling highly sensitive and
- critical applications.

The mission involves:

• Standardizing and industrializing processes
• Ensuring stable and automated production environments
• Supporting application evolution (technical and functional)
• Maintaining operational continuity in complex ecosystems

You will be working at the very core of the production landscape, ensuring availability, performance, and reliability.

? What We Offer

• Hybrid work model: 2 days per week at the office
• A highly skilled and senior technical team
• Exposure to critical architectures and
  - complexity environments
• Opportunities for technical and professional growth
• Involvement in strategic,
  - visibility projects

If you’re ready to take on a challenging and impactful role in a dynamic and
- driven environment, we’d love to hear from you! ?