Program Manager Lisboa

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At Axians, we value talent, not labels. We believe in a culture of inclusion, where everyone has a place and all applications are considered based on merit, without discrimination.

THE ROLE

We are looking for a #Tech
Talent to work as a Program Manager for a national project that will help meet the challenges of digital transformation.

YOUR DAY TO DAY

• Define and manage the global IT Stability Program roadmap, ensuring alignment with the GBM/CTO strategy and Production Excellence goals;
• Establish a governance model for tracking, prioritizing, and reporting initiatives across all APS domains (Markets, Securities, MFS, etc. );
• Chair Steering Committees, ensuring stakeholder alignment, timely decisions, and transparent reporting to senior management;
• Drive initiatives focused on incident reduction, problem management, capacity, performance, and monitoring improvement;
• Coordinate implementation of stability frameworks (SRE, ITIL4, Fin
  Ops, Service Quality Index) across production environments;
• Partner with engineering and Dev
  Ops teams to strengthen observability, monitoring, and automation (e. g. , Dynatrace, Ansible, Service
  Now, Elastic);
• Define and track stability KPIs and OKRs, such as MTTR, MTTD, SLA adherence, and recurring incident reduction targets;
• Implement data‑driven dashboards and reporting tools for continuous visibility of stability performance and trend analysis;
• Coordinate post‑incident reviews and ensure systemic remediation is tracked to completion;
• Infrastructure optimization;
• Act as the single point of contact for the Stability Program across IT Production, Business Lines, and central governance;
• Communicate progress, risks, and value delivered to executives, highlighting transformation impact and ROI;
• Promote a culture of accountability, continuous improvement, and collaboration across support and project teams;
• Ensure all production stability initiatives are aligned with IT risk management, cybersecurity, regulatory, and audit frameworks (e. g. , SOX, PCI‑DSS, GDPR);
• Lead proactive risk assessments and stability control reviews, ensuring compliance with internal standards and audit recommendations;
• Support APS managers and engineers in adopting best practices through training, workshops, and knowledge sharing;
• Lead change management activities to ensure adoption of new tools, processes, and behaviors;
• Promote cross‑team collaboration and encourage innovation in stability improvement methods.

What We're Looking For

• Master’s degree in information technology, engineering, or related field;
• 8+ years in IT Production/Application Support, with 3+ years in program or project management roles;
• Certifications (preferred): ITIL v4, PMP / PRINCE2, SRE Foundation, or Fin
  Ops Certified Practitioner;
• Strong understanding of Application Support / IT Production environments;
• Knowledge of ITIL v4, SRE, Dev
  Ops, Fin
  Ops, and Incident/Problem/Change Management processes;
• Experience with monitoring, observability, and automation tools (e. g. , Dynatrace, Service
  Now, Ansible, Grafana, ELK);
• Familiarity with cloud and hybrid infrastructures (AWS, Azure, Kubernetes, RHEL migrations);
• Fluency in English (written and spoken), proficiency in French is a plus.

What You Can Expect From Us

Stable professional career: Working with Axians projects becomes an asset to those who want a secure career.

Prospects for career advancement: Access to training and new certifications that will further elevate your skills. The 360° evaluation from managers and peers will also allow you to evolve.

Work Life Balance: Reconcile work and family requirements without neglecting either area.

Attractive, evolving compensation: Performance bonuses in addition to a competitive salary pack. Health insurance and free psychological consultations are included.

How to Apply

If you think this position is the right fit for you and you have the #Tech
Talent we’re looking for, send your resume (preferably in English and Europass format) to recrutamento. axianspt@axians.com with the subject “PM/TP/DB”.

Location

Lisboa, Lisbon, Portugal