Project Management Officer Analyst

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Capable to support projects and programs independently, working in close collaboration with the project manager or delivery manager. This function supports teams in managing programs/projects on resource management, work planning, tracking/reporting status of deliverables and milestones, risk & issue coordination, quality control, financial tracking, and governance activities.

Key Responsibilities

• Process & Administrative Support: operations, tooling and logistics support
• Client Data Protection: ensure compliance with policies, and confidentiality & integrity of client data.
• Resource Management: demand/supply tracking, manage onboarding/offboarding processes, resource scheduling/tracking/ reporting.
• Governance & Control: implement governance standards including tracking, monitoring, reporting status of project/program deliverables.
• Quality & Compliance: support implementation of quality strategy, including policies, processes, templates, and checklists.
• Meeting Facilitation: document key notes and action items, distribute, proactively drive for action item results and resolution.
• Issue & Risk Management: document issues/risks, assign preventive/corrective actions, and monitor/track to closure.
• Workplan Management: work plan creation/maintenance/QA, configuration & management of time tracking tools.
• Time Tracking: maintain time tracking tools, reconciliation of hours, create exception reports and follow through required actions.
• Cost/ Expense Tracking and Reporting: shift/on-call hours tracking, expense verification/validation.
• Overall Project Management & Coordination: support project teams/steams with publication, review and
  - off of major deliverables. Ensure consistent project plans are followed in line with schedule, cost, resource, and quality guidelines.
• Continuous improvements and innovation: drive initiatives to optimize PMO work, eradicate wastes and automate redundant processes. Adoption & implementation of best practices and standard PMO processes.

Considerations

When applying to an open internal position, all employees must meet the Permanent Transfers Requirements in policy 0500 Permanent Internal Transfers. A summary of the employee requirements are listed below. Please see the policy for full information.

Competencies

• Soft skills: Excellent verbal and written communication skills(English)
• Excellent interpersonal skills and ability to contribute to a
  - oriented environment.
• Excellent organizational skills and attention to details.
• Fast learner with ability to adapt to change.
• Excellent time management skills.
• Ability to prioritize tasks, work under pressure, maintain clear focus and see action through to delivery.
• Strong supervisory & leadership skills(Sr Analysts/Team Leads).
• Creative thinking and approach to address challenges & opportunities.
• Proactive approach with
  - do attitude.
• Strong team player, with proven team leadership skills(Sr Analysts/Team Leads).
• Build trust and demonstrate integrity in all circumstances.

Other Skills

• Strong knowledge of Microsoft Office 365 Suite or related software.
• Well versed with MS Excel functions and analytical features.

Senior Level

Entry level

Employment Type

Full‑time

Job Function

Project Management and Information Technology

Industries

IT Services and IT Consulting

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