Project Manager - LMS Solutions

Project Manager - LMS Solutions
Lisboa
Lisboa, Lisboa, Portugal

Role: Project Manager

- LMS Solutions

About the Role

We are seeking an experienced Project Manager to join our engineering team and lead the successful delivery of Open ed
X LMS implementations, customizations, and integrations. This role is critical in bridging the gap between our technical teams, clients, and internal stakeholders while ensuring projects are delivered on time, within scope, and to the highest quality standards.

Role Overview

As a Project Manager, you will own the
-
- end project lifecycle for both new client implementations and ongoing initiatives on our
- house LMS platform. You'll be the primary point of contact for clients, coordinating across engineering, product, sales, and business teams to ensure seamless project execution and exceptional client satisfaction.

Key Responsibilities

Client & Stakeholder Management

Serve as the primary liaison for new B2B clients and customers throughout the project lifecycle

Build and maintain strong relationships with client stakeholders at various levels

Conduct regular status meetings, presentations, and demos to keep stakeholders informed

Manage client expectations and negotiate scope, timelines, and resource allocation

Gather and document client requirements, translating business needs into technical specifications

Project Management

Lead
-
- end project planning, execution, monitoring, and closure for Open ed
X implementations

Develop detailed project plans, including timelines, milestones, resource allocation, and risk management strategies

Coordinate multiple concurrent projects across different client accounts and internal initiatives

Manage project budgets, track expenses, and ensure profitability targets are met

Identify and mitigate project risks, issues, and dependencies proactively

Cross-functional Coordination

Work closely with engineering teams to ensure technical feasibility and timely delivery

Collaborate with product teams to align client requirements with product roadmap

Partner with sales teams during
- sales activities and proposal development

Coordinate with business teams on commercial aspects and contract management

Facilitate communication and remove blockers across all teams

Reporting & Documentation

Maintain comprehensive project documentation including requirements, specifications, and change logs

Provide regular status reports to internal leadership and client stakeholders

Track and report on key project metrics including progress, budget, quality, and risks

Document lessons learned and contribute to continuous process improvement

Maintain project artifacts in relevant tools and systems

Agile/Scrum Practices

Facilitate agile ceremonies including sprint planning, daily standups, retrospectives, and sprint reviews

Manage product backlogs and ensure proper prioritization of user stories

Track sprint velocity and team capacity to support realistic planning

Coach teams on agile best practices and continuous improvement

Required Qualifications

Experience

5+ years of project management experience in technology or software development environments

Proven track record of successfully delivering complex technical projects from inception to completion

Experience managing B2B client relationships and stakeholder engagement

Experience working with distributed or remote engineering teams

Demonstrated ability to manage multiple projects simultaneously

Skills

Strong understanding of software development lifecycle (SDLC) and agile methodologies

Excellent communication skills with ability to interact with technical and
- technical audiences

Strong
- solving and critical thinking abilities

Proven stakeholder management and negotiation skills

Ability to work in a
- paced environment and adapt to changing priorities

Strong organizational skills and attention to detail

Education

Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field (or equivalent experience)

Preferred Qualifications

Scrum Master certification (CSM, PSM) or equivalent agile certification

PMP, PRINCE2, or other project management certification

Prior experience with Learning Management Systems (LMS) or Ed
Tech platforms

Experience with LMS integrations (SAML, OAuth, LTI, x
API, etc. )

Understanding of cloud infrastructure (AWS, Azure) and Dev
Ops practices

Experience with project management tools (Jira, Asana, Monday.com, MS Project)

Background in technical
- sales or solution architecture

Experience in managing
- level implementations

Technical Knowledge (Good to Have )

Knowledge of API integrations and web services

Familiarity with software deployment processes and version control systems

Understanding of database concepts and data migration strategies

Awareness of security and compliance requirements in educational technology

What You'll Be Working On

New Open ed
X platform implementations for enterprise and B2B clients

Platform customizations including themes, XBlocks, and feature development

Third-party system integrations (SSO, content libraries, proctoring, analytics)

Platform upgrades and migration projects (e. g. , version upgrades from Quince to Sumac)

In-house LMS enhancements and new feature rollouts

Multi-region deployments and localization projects

Key Success Metrics

On-time and
- budget project delivery

Client satisfaction scores and retention rates

Successful project handoffs and client onboarding

Team velocity and productivity improvements

Quality of project documentation and reporting

Stakeholder feedback and engagement levels

This role offers the opportunity to work at the intersection of technology and education,

managing impactful projects that transform learning experiences for thousands of users globally.