Project Manager within the Operations Department

Want to join Azqore, named "Best Technology Outsourcing Solution" 2025 (Wealth Briefing Awards) ?

A subsidiary of Indosuez Wealth Management, the wealth management arm of the Crédit Agricole Group, and Capgemini, Azqore is an international company specializing in Information Systems outsourcing and Banking Operations Processing for private banking players.

We provide our customers with an Integrated Information System (S2i), and a full range of digital banking products and services.

We also handle our customers' back office operations from three hubs, in Switzerland, Singapore and Portugal. By 2020, Azqore will have 200 billion (CHF) in assets under management, represented by some thirty banks.

Our Banking Operations department stands out for the excellence of its unique tailor‑made service, recognized by customers and the market alike. Nearly 200 employees work closely together in Switzerland and Singapore to handle the banking operations of demanding customers.

? The team

You will be member of the Chief of Staff Operations team responsible for project management within Operations department, strategic project of clients onboarding on our core banking system, as well as supervision and monitoring of various transversal activities / key indicators for Senior Management.

The team is in direct contact with external clients as well as third parties such as custodians.

The role will be based in Lisbon, Portugal (Av. Dom João II 43, 1990-084 Lisboa, Portugal).

? ? Your responsibilities

In the context of significant growth in back‑office services driven by onboarding projects, mergers, and BPO activities, it is essential to have individuals responsible for the coordination and monitoring of these projects within the scope of Operations.

The Project Manager will be responsible for coordinating and monitoring internal and external projects within the Operations Department. He/she will actively participate in cross‑functional activities relating to Operations.

The Project Manager will carry out these duties under the supervision of the Head of COO team.

Key tasks include:

• Onboarding and offboarding projects
• Overall project monitoring including annual review, planning, tracking of progress, and the impacted resources
• Monitoring of operational activities: statistics, dashboards, activity reports
• Supervision and coordination with the various Operations services
• Monitoring of operational risk
• Coordination with Management Control team to ensure proper invoicing of department services
• Organization, coordination, and facilitation of meetings within the Operations Department
• Preparation and update of department documentation (various presentations), as well as supervision of updates to Operations Directives and Procedures

? ♂ Your core competencies

• Minimum Academic Level: Bachelor’s or Master’s degree
• Education / Specialization: University degree in Banking or Finance
• Minimum Professional Experience: 2 – 5 years
• Experience: 2 – 5 years of back‑office experience within banks
• You already have a general banking (banking operations and back‑office processes) knowledge
• Experience in IT system implementation and/or upgrades is a significant additional asset
• IT Tools:
  
  - Advanced proficiency in Microsoft Office tools: Excel, Power
  Point, Word
  
  - Knowledge of Power BI / VBA is an asset
• Languages
  
  -Proficient in English (reading, speaking, and writing) is mandatory
  
  -Proficient in French (reading, speaking, and writing) is strongly recommended
  
  -Proficiency in another language is a valuable asset

? Benefits

• 25 days of annual leave for a healthy work‑life balance.
• Generous healthcare contribution and attractive pension plan
• 14-month salary structure (12 months + vacation + Christmas allowance).
• Meal card (Pluxee – €11. 60/day).
• Annual performance bonus.
• Hybrid work model – up to 2 days/week from home.
• Permanent contract in a stable and professional environment.
• Ongoing training and career development within Azqore and the Crédit Agricole Group.

? About the recruitment process?

• One of our Talent Acquisition Partner (Alexia or Charlotte) will contact you for an initial discussion.
• If you decide (you & the Talent Acquisition Partner) to go ahead with the process, you'll have a meeting with the Lisbon office CEO and his deputy.
• Taking the next step in the process? An interview with our Head of Global Operations based in Switzerland.
• Then a last HR interview is waiting to get to know you better.
• You will also complete a test on your motivational levers (PULSIONS) if you progress to the final selection process.

? ? Inclusion and diversity

Acting every day in the interests of our customers and society, we are a group committed to diversity in all its forms and to inclusion.

We are committed to combating cognitive biais, and train our managers accordingly. As a company operating in the IT sector, which suffers from a structural lack of female representation, we attach particular importance to developing the gender mix of our teams. All our positions are open to people with disabilities. We're not looking for a standard profile, we're looking to identify your unique talent.