Project Manager within the Operations Department

Project Manager – Operations Department

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Want to join Azqore, named “Best Technology Outsourcing Solution” 2025 (Wealth Briefing Awards)?

Azqore is a subsidiary of Indosuez Wealth Management (the wealth‑management arm of the Crédit Agricole Group), and Capgemini. The international company specializes in Information Systems outsourcing and Banking Operations Processing for private banking players. We provide our customers with an Integrated Information System (S2i) and a full range of digital banking products and services. Our back‑office operations are handled from three hubs in Switzerland, Singapore and Portugal. By 2020, Azqore will have 200 billion CHF in assets under management, represented by some thirty banks.

The team

You will be a member of the Chief of Staff Operations team responsible for project management within the Operations department. Your focus will be strategic client onboarding on our core banking system and the supervision and monitoring of various transversal activities and key indicators for Senior Management. The team is in direct contact with external clients and third parties such as custodians.

The role will be based in Lisbon, Portugal (Av. Dom João II 43,  1990‑084 Lisboa, Portugal).

Your Responsibilities

In the context of significant growth in back‑office services driven by onboarding projects, mergers, and BPO activities, it is essential to have individuals responsible for the coordination and monitoring of these projects within the scope of Operations.

The Project Manager will be responsible for coordinating and monitoring internal and external projects within the Operations Department and will actively participate in cross‑functional activities relating to Operations. The Project Manager will carry out these duties under the supervision of the Head of the COO team.

• Onboarding and offboarding projects
• Overall project monitoring including annual review, planning, tracking of progress, and impacted resources
• Monitoring of operational activities: statistics, dashboards, activity reports
• Supervision and coordination with the various Operations services
• Monitoring of operational risk
• Coordination with Management Control team to ensure proper invoicing of department services
• Organization, coordination, and facilitation of meetings within the Operations Department
• Preparation and update of department documentation (various presentations), as well as supervision of updates to Operations Directives and Procedures

Your core competencies

• Minimum academic level: Bachelor’s or Master’s degree
• Education/Specialization: University degree in Banking or Finance
• Minimum professional experience: 2–5 years
• Experience: 2–5 years of back‑office experience within banks
• General banking (operations and back‑office processes) knowledge
• Experience in IT system implementation and/or upgrades is an additional asset
• IT tools: advanced proficiency in Microsoft Office (Excel, Power
  Point, Word)
• Knowledge of Power BI / VBA is an asset
• Languages: Proficient in English (reading, speaking, writing) mandatory; Proficient in French strongly recommended; proficiency in another language is a valuable asset

Benefits

• 25 days of annual leave for a healthy work‑life balance
• Generous healthcare contribution and attractive pension plan
• 14‑month salary structure (12 months + vacation + Christmas allowance)
• Meal card (Pluxee – €11. 60 day)
• Annual performance bonus
• Hybrid work model – up to 2 days/week from home
• Permanent contract in a stable and professional environment
• Ongoing training and career development within Azqore and the Crédit Agricole Group

About the recruitment process

• One of our Talent Acquisition Partners (Alexia or Charlotte) will contact you for an initial discussion.
• If you decide to proceed, you will meet with the Lisbon office CEO and deputy.
• Next, you will interview with our Head of Global Operations based in Switzerland.
• Finally, an HR interview will take place to get to know you better.
• If you progress to the final selection process, you will complete a motivational levers test (PULSIONS).

Inclusion and diversity

Acting every day in the interests of our customers and society, we are a group committed to diversity in all its forms and to inclusion. We are committed to combating cognitive bias and train our managers accordingly. As a company operating in the IT sector, which suffers from a structural lack of female representation, we attach particular importance to developing the gender mix of our teams. All our positions are open to people with disabilities. We’re not looking for a standard profile – we’re looking to identify your unique talent.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Project Management and Information Technology

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