Property Manager & Guest Experience Lisboa

Overview

At YUP, we believe finding a home should be simple. We manage modern student living spaces in Lisbon offering comfort, practicality, and community.

We’re looking for a motivated team member to support daily operations and ensure a great experience for all our guests.

Main Responsibilities

• Support guests throughout their stay;
• Coordinate with maintenance, cleaning, and operations teams;
• Organize site visits for potential clients;
• Handle daily requests and feedback;
• Use digital tools for communication and task management;
• Sugest improvements to enhance service quality.

Requirements

• Fluent in Portuguese and English;
• Previous experience in hospitality, retail, or customer service;
• Proactive, reliable, and organized;
• Comfortable with
  - on or practical tasks;
• Able to travel within the Lisbon area.

What We Offer

• Professional internship supported by IEFP, intended for candidates who meet the program’s eligibility criteria.
• Paid internship with monthly stipend according to program regulations;
• On-site position based in Lisbon;
• Full training and daily mentorship;
• Supportive,
  - oriented environment;
• Possibility of
  - term collaboration after the internship.

Note: Learn more about IEFP internship eligibility here: https://iefponline. iefp. pt/IEFP/medida/estagios-iniciar/overview. jsp

Seniority level

• Internship

Employment type

• Full-time

Job function

• Sales and Management

Industries

• Bed-and-Breakfasts, Hostels, Homestays